User: Hi, hello, what's up?

Agent: Hello! Are you looking to book a flight for yourself today? Just so you know, I can assist with bookings for one passenger only, using a credit card or Mada. If you prefer other payment methods or need to book for someone else, I can connect you to a human agent.

User: Okay, go ahead and connect me to a human agent, please.

Agent: I’m sorry, it looks like there was an issue connecting to a human agent. Let me try again. Please hold on.