User: Yes.

Agent: Hello, this is the

User: Yeah

Agent: Hello, this is the automated assistant from Saudia. Am I speaking with our guest holding booking reference M, O, N, A, 2, 1?

User: Yes, I'm speaking.

Agent: Thank you for confirming your details. We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and

User: What?

Agent: I'm sorry to disturb

User: My flight got cancelled.

Agent: I'm sorry to disturb you — I'll keep this very brief. We are contacting you

User: Thank you.

Agent: I'm sorry to disturb you —

User: Can you please tell me what is the new flight schedule?

Agent: We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and arriving at eight fifty in the morning. We regret to inform you that, due to an aircraft equipment change, this flight has

User: When is the new flight scheduled at?

Agent: Thank you for confirming your details. We are contacting you regarding your Saudia flight from

User: Can you please tell me about my new flight?

Agent: Thank you for confirming your details. We are

User: Bye.

Agent: We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and arriving at eight fifty in the morning. We regret to inform you that, due to an aircraft equipment change, this flight has been rescheduled. I'm truly sorry for the inconvenience this may cause.