User: So you should.

Agent: Hello, this is the automated assistant from Saudia. Am I speaking with our guest holding booking reference M, O, N, A, 2, 1?

User: Yep.

Agent: Thank you for confirming your details. We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and arriving at eight fifty in the

User: Okay.

Agent: We regret to inform you that, due to an equipment change, this flight has unfortunately been rescheduled. I'm truly sorry for the inconvenience this may cause. Shall

User: But this was an important fight.

Agent: I'm

User: We should be able to win.

Agent: I'm sorry to disturb you — I'll keep this very brief. We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and arriving at eight fifty in the morning. We regret to inform you that, due to an equipment change, this flight has unfortunately been rescheduled. I'm truly sorry for the

User: I am asking reschedule to when?

Agent: I'm sorry to disturb you — I'll keep this very brief. We are contacting you regarding your Saudia flight from Jeddah to New York, departing on the eighth of September at one thirty in the morning and arriving at eight fifty in the morning. We regret to inform you that, due to an equipment change, this flight has unfortunately been rescheduled. I'm truly sorry for the inconvenience this may cause. Shall I share the details of the new arrangement we have for you?