2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,697 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_VyXjCxySxriF", "createdAt": "1782118327"}
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,697 DEBUG Ignoring event: room_started
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55482 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,722 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_ZB6ssdFAo3QG", "identity": "caller-966504643397", "state": "ACTIVE", "metadata": "{\"mobile_number\": \"+966504643397\", \"guest_name\": \"Ammar Fatani\", \"booking_reference\": \"FATA02\", \"FirstName\": \"Ammar\", \"LastName\": \"Fatani\", \"PNR\": \"FATA02\", \"MobileNumber\": \"966504643397\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-22\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-23\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-23\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-24\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-24\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-25\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-25\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-26\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-26\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-27\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966504643397\"}", "joinedAt": "1782118327", "joinedAtMs": "1782118327694", "name": "Ammar Fatani", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-24\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-25\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-25\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-26\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-26\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-27\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Ammar", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-22\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-23\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Fatani", "MobileNumber": "966504643397", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-23\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-24\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "FATA02", "booking_reference": "FATA02", "guest_mobile": "966504643397", "guest_name": "Ammar Fatani", "language": "English", "mobile_number": "+966504643397", "sip.callID": "SCL_KQLp5uN7KeNL", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966504643397", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}}, "id": "EV_aQCR8mijpsPK", "createdAt": "1782118327"}
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,722 DEBUG Parsed room=sip-outbound-966504643397-93a8a11d identity=caller-966504643397
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,722 DEBUG Dispatched set before check: {'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,722 DEBUG Added to dispatched set: sip-outbound-966504643397-93a8a11d
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,723 DEBUG Merged participant attributes into metadata: {'AlternateFlights': '[{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-24", "departure_time_local": "23:55", "arrival_date": "2026-07-25", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}, {"flight_number": "SV257", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-25", "departure_time_local": "21:00", "arrival_date": "2026-07-26", "arrival_time_local": "05:45", "cabin_class": "Business", "stops": "1 stop via JED"}, {"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-26", "departure_time_local": "23:55", "arrival_date": "2026-07-27", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}]', 'FirstName': 'Ammar', 'ImpactFlight': '{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-22", "departure_time_local": "23:55", "arrival_date": "2026-07-23", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct", "disruption_type": "cancelled", "disruption_reason": "operational reasons beyond Saudia\'s control"}', 'LastName': 'Fatani', 'MobileNumber': '966504643397', 'NewFlight': '{"flight_number": "SV255", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-23", "departure_time_local": "18:30", "arrival_date": "2026-07-24", "arrival_time_local": "02:15", "cabin_class": "Business", "stops": "1 stop via JED"}', 'PNR': 'FATA02', 'booking_reference': 'FATA02', 'guest_mobile': '966504643397', 'guest_name': 'Ammar Fatani', 'language': 'English', 'mobile_number': '+966504643397', 'sip.callID': 'SCL_KQLp5uN7KeNL', 'sip.callStatus': 'dialing', 'sip.hostname': 'saudia.pstn.twilio.com', 'sip.phoneNumber': '+966504643397', 'sip.trunkID': 'ST_nrnjrRRo7JEV', 'sip.trunkPhoneNumber': '+13376742173'}
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,723 DEBUG Final metadata for dispatch: {"mobile_number": "+966504643397", "guest_name": "Ammar Fatani", "booking_reference": "FATA02", "FirstName": "Ammar", "LastName": "Fatani", "PNR": "FATA02", "MobileNumber": "966504643397", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-22\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-23\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-23\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-24\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-24\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-25\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-25\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-26\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-26\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-27\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "language": "English", "guest_mobile": "966504643397", "sip.callID": "SCL_KQLp5uN7KeNL", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966504643397", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,724 DEBUG Creating agent dispatch for room=sip-outbound-966504643397-93a8a11d identity=caller-966504643397
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:07,737 INFO Agent dispatch created: id: "AD_pjLh2rpLKje6"
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: agent_name: "indigo-voice-bot"
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: room: "sip-outbound-966504643397-93a8a11d"
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: metadata: "{\"mobile_number\": \"+966504643397\", \"guest_name\": \"Ammar Fatani\", \"booking_reference\": \"FATA02\", \"FirstName\": \"Ammar\", \"LastName\": \"Fatani\", \"PNR\": \"FATA02\", \"MobileNumber\": \"966504643397\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-22\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-23\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia\'s control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-23\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-24\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-24\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-25\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-25\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-26\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-26\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-27\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966504643397\", \"sip.callID\": \"SCL_KQLp5uN7KeNL\", \"sip.callStatus\": \"dialing\", \"sip.hostname\": \"saudia.pstn.twilio.com\", \"sip.phoneNumber\": \"+966504643397\", \"sip.trunkID\": \"ST_nrnjrRRo7JEV\", \"sip.trunkPhoneNumber\": \"+13376742173\"}"
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: state {
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]:   created_at: 1782118327734109970
2026-06-22T08:52:07+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,386 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_v55FxChmvkoz", "roomId": "RM_SoQsvhFADMFC", "roomName": "sip-outbound-966504643397-93a8a11d", "startedAt": "1782118328381150997", "updatedAt": "1782118328381150997", "roomComposite": {"roomName": "sip-outbound-966504643397-93a8a11d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg"}, "fileResults": [{"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg"}]}, "id": "EV_n6EVapYAbnM6", "createdAt": "1782118328"}
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,386 DEBUG Ignoring event: egress_started
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55508 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,477 INFO EGRESS: started for room sip-outbound-966504643397-93a8a11d: egress_id: "EG_v55FxChmvkoz"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_id: "RM_SoQsvhFADMFC"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_composite {
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   room_name: "sip-outbound-966504643397-93a8a11d"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   audio_only: true
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   file_outputs {
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:     file_type: OGG
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:     filepath: "livekit/sip-outbound-966504643397-93a8a11d.ogg"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:     s3 {
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:       secret: "{secret}"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:       region: "ap-south-1"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:       bucket: "intelli-converse"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:     }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: file {
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966504643397-93a8a11d.ogg"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: started_at: 1782118328381150997
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_name: "sip-outbound-966504643397-93a8a11d"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: file_results {
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966504643397-93a8a11d.ogg"
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: updated_at: 1782118328381150997
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,477 DEBUG Closed LiveKit client. dispatched={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'} egress_started={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55498 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,784 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_fopkfq4gjKTB", "identity": "agent-AJ_JN95ZetMxm8a", "state": "ACTIVE", "joinedAt": "1782118328", "joinedAtMs": "1782118328520", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "indigo-voice-bot"}}, "id": "EV_qSyM8vAfAwa7", "createdAt": "1782118328"}
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,785 DEBUG Parsed room=sip-outbound-966504643397-93a8a11d identity=agent-AJ_JN95ZetMxm8a
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,785 DEBUG Skipping agent identity: agent-AJ_JN95ZetMxm8a
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55514 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,796 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d"}, "participant": {"sid": "PA_ZB6ssdFAo3QG", "identity": "caller-966504643397"}, "track": {"sid": "TR_AMJeXL4DVgHfQk", "name": "caller-966504643397", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782118328771360"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_N8NRvvwdzsZz", "createdAt": "1782118328"}
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,797 DEBUG Ignoring event: track_published
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55516 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,858 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d"}, "participant": {"sid": "PA_fopkfq4gjKTB", "identity": "agent-AJ_JN95ZetMxm8a"}, "track": {"sid": "TR_AMWKY5NAda6MGf", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "ce5e2fcd-1f32-4c44-bc81-4042e4bd1f4c"}], "stream": "camera", "version": {"unixMicro": "1782118328853249"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_MvYZqXeVrhp9", "createdAt": "1782118328"}
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:08,859 DEBUG Ignoring event: track_published
2026-06-22T08:52:08+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55520 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:11+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:11,831 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 2, "activeRecording": true}, "participant": {"sid": "PA_VoCPb2RmhR5G", "identity": "EG_v55FxChmvkoz", "state": "ACTIVE", "joinedAt": "1782118331", "joinedAtMs": "1782118331063", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_q6Asa2FsDYVN", "createdAt": "1782118331"}
2026-06-22T08:52:11+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:11,831 DEBUG Parsed room=sip-outbound-966504643397-93a8a11d identity=EG_v55FxChmvkoz
2026-06-22T08:52:11+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:11,831 DEBUG Skipping egress identity: EG_v55FxChmvkoz
2026-06-22T08:52:11+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55528 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:52:12+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:12,518 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_v55FxChmvkoz", "roomId": "RM_SoQsvhFADMFC", "roomName": "sip-outbound-966504643397-93a8a11d", "status": "EGRESS_ACTIVE", "startedAt": "1782118328467816797", "updatedAt": "1782118332514219654", "roomComposite": {"roomName": "sip-outbound-966504643397-93a8a11d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664"}, "fileResults": [{"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664"}]}, "id": "EV_Gn6ae5S4o5Jv", "createdAt": "1782118332"}
2026-06-22T08:52:12+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:52:12,518 DEBUG Ignoring event: egress_updated
2026-06-22T08:52:12+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:55544 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:10,575 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d"}, "participant": {"sid": "PA_ZB6ssdFAo3QG", "identity": "caller-966504643397"}, "track": {"sid": "TR_AMJeXL4DVgHfQk", "name": "caller-966504643397", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782118328771360"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_WujjpNeMc76L", "createdAt": "1782118390"}
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:10,575 DEBUG Ignoring event: track_unpublished
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38846 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:10,582 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_ZB6ssdFAo3QG", "identity": "caller-966504643397", "state": "DISCONNECTED", "metadata": "{\"mobile_number\": \"+966504643397\", \"guest_name\": \"Ammar Fatani\", \"booking_reference\": \"FATA02\", \"FirstName\": \"Ammar\", \"LastName\": \"Fatani\", \"PNR\": \"FATA02\", \"MobileNumber\": \"966504643397\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-22\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-23\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-23\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-24\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-24\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-25\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-25\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-26\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-26\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-27\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966504643397\"}", "joinedAt": "1782118327", "joinedAtMs": "1782118327694", "name": "Ammar Fatani", "version": 10, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "isPublisher": true, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-24\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-25\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-25\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-26\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-26\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-27\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Ammar", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-22\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-23\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Fatani", "MobileNumber": "966504643397", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-23\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-24\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "FATA02", "booking_reference": "FATA02", "guest_mobile": "966504643397", "guest_name": "Ammar Fatani", "language": "English", "mobile_number": "+966504643397", "sip.callID": "SCL_KQLp5uN7KeNL", "sip.callStatus": "ringing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966504643397", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173", "sip.twilio.callSid": "CA712b6e4c880e232d579dcdac233b3d82"}, "disconnectReason": "USER_UNAVAILABLE"}, "id": "EV_TUTwpJhsxabL", "createdAt": "1782118390"}
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:10,582 INFO Participant LEFT: caller-966504643397 from sip-outbound-966504643397-93a8a11d
2026-06-22T08:53:10+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38862 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,522 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d"}, "participant": {"sid": "PA_fopkfq4gjKTB", "identity": "agent-AJ_JN95ZetMxm8a"}, "track": {"sid": "TR_AMWKY5NAda6MGf", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "ce5e2fcd-1f32-4c44-bc81-4042e4bd1f4c"}], "stream": "camera", "version": {"unixMicro": "1782118328853249"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_5jEibgxMFm2K", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,522 DEBUG Ignoring event: track_unpublished
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52450 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,532 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_fopkfq4gjKTB", "identity": "agent-AJ_JN95ZetMxm8a", "state": "DISCONNECTED", "joinedAt": "1782118328", "joinedAtMs": "1782118328520", "version": 6, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "indigo-voice-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_r4JrkLfA5sb8", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,536 INFO Participant LEFT: agent-AJ_JN95ZetMxm8a from sip-outbound-966504643397-93a8a11d
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52458 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,544 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_VoCPb2RmhR5G", "identity": "EG_v55FxChmvkoz", "state": "DISCONNECTED", "joinedAt": "1782118331", "joinedAtMs": "1782118331063", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_o6JULLxYmccc", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,544 INFO Participant LEFT: EG_v55FxChmvkoz from sip-outbound-966504643397-93a8a11d
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52468 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,551 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_SoQsvhFADMFC", "name": "sip-outbound-966504643397-93a8a11d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782118327", "creationTimeMs": "1782118327693", "turnPassword": "8dzJOHFe2C3w47mtpcm5In7ARdayKzWHy67OEO3hhDb", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_Y2K3j8WFhW4w", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,551 DEBUG Ignoring event: room_finished
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52472 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,556 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_v55FxChmvkoz", "roomId": "RM_SoQsvhFADMFC", "roomName": "sip-outbound-966504643397-93a8a11d", "status": "EGRESS_ENDING", "startedAt": "1782118328467816797", "updatedAt": "1782118420549264816", "details": "End reason: Source closed", "roomComposite": {"roomName": "sip-outbound-966504643397-93a8a11d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664"}, "fileResults": [{"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664"}]}, "id": "EV_uAdhe6XGyQfQ", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,556 DEBUG Ignoring event: egress_updated
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52476 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,899 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_v55FxChmvkoz", "roomId": "RM_SoQsvhFADMFC", "roomName": "sip-outbound-966504643397-93a8a11d", "status": "EGRESS_FAILED", "startedAt": "1782118328467816797", "endedAt": "1782118420889781952", "updatedAt": "1782118420889781952", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: XV5JDCJRP126JWKR, HostID: ki8FdTS58DKUiaFHmRX5nm7A0HwGkh09ZURS7zDrDAon+lQtydhsD5eKYspPS9wL6Jbja6G+C7A=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "sip-outbound-966504643397-93a8a11d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664", "endedAt": "1782118420554594635", "duration": "88040376971"}, "fileResults": [{"filename": "livekit/sip-outbound-966504643397-93a8a11d.ogg", "startedAt": "1782118332514217664", "endedAt": "1782118420554594635", "duration": "88040376971"}]}, "id": "EV_pKiZokQX9tvR", "createdAt": "1782118420"}
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 08:53:40,899 DEBUG Ignoring event: egress_ended
2026-06-22T08:53:40+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52488 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,885 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_xr4bgUbVjsvE", "createdAt": "1782122843"}
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,886 DEBUG Ignoring event: room_started
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59380 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,909 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_RxEvqzy9Eyp6", "identity": "caller-966566457227", "state": "ACTIVE", "metadata": "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\"}", "joinedAt": "1782122843", "joinedAtMs": "1782122843883", "name": "Salah Makkouk", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Salah", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Makkouk", "MobileNumber": "966566457227", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "MAKK02", "booking_reference": "MAKK02", "guest_mobile": "966566457227", "guest_name": "Salah Makkouk", "language": "English", "mobile_number": "+966566457227", "sip.callID": "SCL_azCQCyeGNsAM", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}}, "id": "EV_x5ZsGJFy8kxR", "createdAt": "1782122843"}
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,909 DEBUG Parsed room=sip-outbound-966566457227-d995adb4 identity=caller-966566457227
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,910 DEBUG Dispatched set before check: {'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,910 DEBUG Added to dispatched set: sip-outbound-966566457227-d995adb4
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,910 DEBUG Merged participant attributes into metadata: {'AlternateFlights': '[{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-17", "departure_time_local": "23:55", "arrival_date": "2026-07-18", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}, {"flight_number": "SV257", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-18", "departure_time_local": "21:00", "arrival_date": "2026-07-19", "arrival_time_local": "05:45", "cabin_class": "Business", "stops": "1 stop via JED"}, {"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-19", "departure_time_local": "23:55", "arrival_date": "2026-07-20", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}]', 'FirstName': 'Salah', 'ImpactFlight': '{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-15", "departure_time_local": "23:55", "arrival_date": "2026-07-16", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct", "disruption_type": "cancelled", "disruption_reason": "operational reasons beyond Saudia\'s control"}', 'LastName': 'Makkouk', 'MobileNumber': '966566457227', 'NewFlight': '{"flight_number": "SV255", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-16", "departure_time_local": "18:30", "arrival_date": "2026-07-17", "arrival_time_local": "02:15", "cabin_class": "Business", "stops": "1 stop via JED"}', 'PNR': 'MAKK02', 'booking_reference': 'MAKK02', 'guest_mobile': '966566457227', 'guest_name': 'Salah Makkouk', 'language': 'English', 'mobile_number': '+966566457227', 'sip.callID': 'SCL_azCQCyeGNsAM', 'sip.callStatus': 'dialing', 'sip.hostname': 'saudia.pstn.twilio.com', 'sip.phoneNumber': '+966566457227', 'sip.trunkID': 'ST_nrnjrRRo7JEV', 'sip.trunkPhoneNumber': '+13376742173'}
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,914 DEBUG Final metadata for dispatch: {"mobile_number": "+966566457227", "guest_name": "Salah Makkouk", "booking_reference": "MAKK02", "FirstName": "Salah", "LastName": "Makkouk", "PNR": "MAKK02", "MobileNumber": "966566457227", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "language": "English", "guest_mobile": "966566457227", "sip.callID": "SCL_azCQCyeGNsAM", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,915 DEBUG Creating agent dispatch for room=sip-outbound-966566457227-d995adb4 identity=caller-966566457227
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:23,920 INFO Agent dispatch created: id: "AD_TAA2F62oyQnb"
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: agent_name: "indigo-voice-bot"
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: room: "sip-outbound-966566457227-d995adb4"
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: metadata: "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia\'s control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\", \"sip.callID\": \"SCL_azCQCyeGNsAM\", \"sip.callStatus\": \"dialing\", \"sip.hostname\": \"saudia.pstn.twilio.com\", \"sip.phoneNumber\": \"+966566457227\", \"sip.trunkID\": \"ST_nrnjrRRo7JEV\", \"sip.trunkPhoneNumber\": \"+13376742173\"}"
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: state {
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]:   created_at: 1782122843919432119
2026-06-22T10:07:23+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,569 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_KWcXg5mnRnHG", "roomId": "RM_keTbYnAqzk4A", "roomName": "sip-outbound-966566457227-d995adb4", "startedAt": "1782122844562476767", "updatedAt": "1782122844562476767", "roomComposite": {"roomName": "sip-outbound-966566457227-d995adb4", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-d995adb4.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg"}]}, "id": "EV_MbcevybG8f96", "createdAt": "1782122844"}
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,570 DEBUG Ignoring event: egress_started
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59400 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,663 INFO EGRESS: started for room sip-outbound-966566457227-d995adb4: egress_id: "EG_KWcXg5mnRnHG"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_id: "RM_keTbYnAqzk4A"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_composite {
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   room_name: "sip-outbound-966566457227-d995adb4"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   audio_only: true
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   file_outputs {
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:     file_type: OGG
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:     filepath: "livekit/sip-outbound-966566457227-d995adb4.ogg"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:     s3 {
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:       secret: "{secret}"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:       region: "ap-south-1"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:       bucket: "intelli-converse"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:     }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: file {
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966566457227-d995adb4.ogg"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: started_at: 1782122844562476767
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_name: "sip-outbound-966566457227-d995adb4"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: file_results {
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966566457227-d995adb4.ogg"
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: updated_at: 1782122844562476767
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,664 DEBUG Closed LiveKit client. dispatched={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-966566457227-d995adb4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'} egress_started={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-966566457227-d995adb4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59392 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,817 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_8mFyctZhULCL", "identity": "agent-AJ_GeNaDQfmcDib", "state": "ACTIVE", "joinedAt": "1782122844", "joinedAtMs": "1782122844702", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "indigo-voice-bot"}}, "id": "EV_PK9rMHegr72w", "createdAt": "1782122844"}
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,817 DEBUG Parsed room=sip-outbound-966566457227-d995adb4 identity=agent-AJ_GeNaDQfmcDib
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,818 DEBUG Skipping agent identity: agent-AJ_GeNaDQfmcDib
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59402 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,871 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4"}, "participant": {"sid": "PA_8mFyctZhULCL", "identity": "agent-AJ_GeNaDQfmcDib"}, "track": {"sid": "TR_AMEFLkyHd2KMKp", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "a835d0cb-f5df-4d84-8865-5c5e89358116"}], "stream": "camera", "version": {"unixMicro": "1782122844857989"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_z9yBkqnHqCjf", "createdAt": "1782122844"}
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,871 DEBUG Ignoring event: track_published
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59418 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,994 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4"}, "participant": {"sid": "PA_RxEvqzy9Eyp6", "identity": "caller-966566457227"}, "track": {"sid": "TR_AMHWEiZ3JhFuqL", "name": "caller-966566457227", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782122844965526"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_mRwBUD8gcUiD", "createdAt": "1782122844"}
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:24,994 DEBUG Ignoring event: track_published
2026-06-22T10:07:24+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:59424 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,064 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 2, "activeRecording": true}, "participant": {"sid": "PA_QUpFq9RCdVst", "identity": "EG_KWcXg5mnRnHG", "state": "ACTIVE", "joinedAt": "1782122847", "joinedAtMs": "1782122847301", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_y4w2YqNDWYXA", "createdAt": "1782122848"}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,064 DEBUG Parsed room=sip-outbound-966566457227-d995adb4 identity=EG_KWcXg5mnRnHG
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,064 DEBUG Skipping egress identity: EG_KWcXg5mnRnHG
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38004 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,339 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_9Vjo3VFj2jrF", "createdAt": "1782122848"}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,340 DEBUG Ignoring event: room_started
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38006 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,373 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_Bj4gbBBBVjeg", "identity": "caller-966566457227", "state": "ACTIVE", "metadata": "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\"}", "joinedAt": "1782122848", "joinedAtMs": "1782122848338", "name": "Salah Makkouk", "version": 3, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Salah", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Makkouk", "MobileNumber": "966566457227", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "MAKK02", "booking_reference": "MAKK02", "guest_mobile": "966566457227", "guest_name": "Salah Makkouk", "language": "English", "mobile_number": "+966566457227", "sip.callID": "SCL_qY3aqacDi7as", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}}, "id": "EV_qvz2tgbksAZZ", "createdAt": "1782122848"}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Parsed room=sip-outbound-966566457227-df7c9eca identity=caller-966566457227
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Dispatched set before check: {'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-966566457227-d995adb4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Added to dispatched set: sip-outbound-966566457227-df7c9eca
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Merged participant attributes into metadata: {'AlternateFlights': '[{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-17", "departure_time_local": "23:55", "arrival_date": "2026-07-18", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}, {"flight_number": "SV257", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-18", "departure_time_local": "21:00", "arrival_date": "2026-07-19", "arrival_time_local": "05:45", "cabin_class": "Business", "stops": "1 stop via JED"}, {"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-19", "departure_time_local": "23:55", "arrival_date": "2026-07-20", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}]', 'FirstName': 'Salah', 'ImpactFlight': '{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-15", "departure_time_local": "23:55", "arrival_date": "2026-07-16", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct", "disruption_type": "cancelled", "disruption_reason": "operational reasons beyond Saudia\'s control"}', 'LastName': 'Makkouk', 'MobileNumber': '966566457227', 'NewFlight': '{"flight_number": "SV255", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-16", "departure_time_local": "18:30", "arrival_date": "2026-07-17", "arrival_time_local": "02:15", "cabin_class": "Business", "stops": "1 stop via JED"}', 'PNR': 'MAKK02', 'booking_reference': 'MAKK02', 'guest_mobile': '966566457227', 'guest_name': 'Salah Makkouk', 'language': 'English', 'mobile_number': '+966566457227', 'sip.callID': 'SCL_qY3aqacDi7as', 'sip.callStatus': 'dialing', 'sip.hostname': 'saudia.pstn.twilio.com', 'sip.phoneNumber': '+966566457227', 'sip.trunkID': 'ST_nrnjrRRo7JEV', 'sip.trunkPhoneNumber': '+13376742173'}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Final metadata for dispatch: {"mobile_number": "+966566457227", "guest_name": "Salah Makkouk", "booking_reference": "MAKK02", "FirstName": "Salah", "LastName": "Makkouk", "PNR": "MAKK02", "MobileNumber": "966566457227", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "language": "English", "guest_mobile": "966566457227", "sip.callID": "SCL_qY3aqacDi7as", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,374 DEBUG Creating agent dispatch for room=sip-outbound-966566457227-df7c9eca identity=caller-966566457227
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,382 INFO Agent dispatch created: id: "AD_NkVojacdxFSF"
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: agent_name: "indigo-voice-bot"
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: room: "sip-outbound-966566457227-df7c9eca"
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: metadata: "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia\'s control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\", \"sip.callID\": \"SCL_qY3aqacDi7as\", \"sip.callStatus\": \"dialing\", \"sip.hostname\": \"saudia.pstn.twilio.com\", \"sip.phoneNumber\": \"+966566457227\", \"sip.trunkID\": \"ST_nrnjrRRo7JEV\", \"sip.trunkPhoneNumber\": \"+13376742173\"}"
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: state {
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]:   created_at: 1782122848380621503
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,712 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_KWcXg5mnRnHG", "roomId": "RM_keTbYnAqzk4A", "roomName": "sip-outbound-966566457227-d995adb4", "status": "EGRESS_ACTIVE", "startedAt": "1782122844654337996", "updatedAt": "1782122848702661975", "roomComposite": {"roomName": "sip-outbound-966566457227-d995adb4", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-d995adb4.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588"}]}, "id": "EV_8d8AfgHpJZWF", "createdAt": "1782122848"}
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:28,712 DEBUG Ignoring event: egress_updated
2026-06-22T10:07:28+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38028 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:30,915 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4"}, "participant": {"sid": "PA_RxEvqzy9Eyp6", "identity": "caller-966566457227"}, "track": {"sid": "TR_AMHWEiZ3JhFuqL", "name": "caller-966566457227", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782122844965526"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_tKvCyp8vRsQF", "createdAt": "1782122850"}
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:30,915 DEBUG Ignoring event: track_unpublished
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38036 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:30,922 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 2, "activeRecording": true}, "participant": {"sid": "PA_RxEvqzy9Eyp6", "identity": "caller-966566457227", "state": "DISCONNECTED", "metadata": "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\"}", "joinedAt": "1782122843", "joinedAtMs": "1782122843883", "name": "Salah Makkouk", "version": 10, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "isPublisher": true, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Salah", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Makkouk", "MobileNumber": "966566457227", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "MAKK02", "booking_reference": "MAKK02", "guest_mobile": "966566457227", "guest_name": "Salah Makkouk", "language": "English", "mobile_number": "+966566457227", "sip.callID": "SCL_azCQCyeGNsAM", "sip.callStatus": "ringing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173", "sip.twilio.callSid": "CAd9c0c6f94b6e163b68457da0d0b09c5b"}, "disconnectReason": "USER_REJECTED"}, "id": "EV_PXTkNutbtgAV", "createdAt": "1782122850"}
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:30,922 INFO Participant LEFT: caller-966566457227 from sip-outbound-966566457227-d995adb4
2026-06-22T10:07:30+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38046 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,740 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_dANfjvaGZTyP", "roomId": "RM_AKM3aHb75f6s", "roomName": "sip-outbound-966566457227-df7c9eca", "startedAt": "1782122861732583932", "updatedAt": "1782122861732583932", "roomComposite": {"roomName": "sip-outbound-966566457227-df7c9eca", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg"}]}, "id": "EV_6xDfoYqGz3Ft", "createdAt": "1782122861"}
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,741 DEBUG Ignoring event: egress_started
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48834 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,781 INFO EGRESS: started for room sip-outbound-966566457227-df7c9eca: egress_id: "EG_dANfjvaGZTyP"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_id: "RM_AKM3aHb75f6s"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_composite {
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   room_name: "sip-outbound-966566457227-df7c9eca"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   audio_only: true
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   file_outputs {
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:     file_type: OGG
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:     filepath: "livekit/sip-outbound-966566457227-df7c9eca.ogg"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:     s3 {
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:       secret: "{secret}"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:       region: "ap-south-1"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:       bucket: "intelli-converse"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:     }
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   }
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: file {
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966566457227-df7c9eca.ogg"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: started_at: 1782122861732583932
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: room_name: "sip-outbound-966566457227-df7c9eca"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: file_results {
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]:   filename: "livekit/sip-outbound-966566457227-df7c9eca.ogg"
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: }
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: updated_at: 1782122861732583932
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,781 DEBUG Closed LiveKit client. dispatched={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-966566457227-df7c9eca', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-966566457227-d995adb4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917838569068-266e6a3e', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'} egress_started={'sip-outbound-966505695049-90ad2a15', 'sip-outbound-917899948433-b408e8d1', 'sip-outbound-917983136982-eedc4062', 'sip-outbound-918197227767-996c791f', 'sip-outbound-917983136982-9b9414c9', 'sip-outbound-918197227767-20bdd076', 'sip-outbound-918197227767-90b330a5', 'sip-outbound-917983136982-818d04f6', 'sip-outbound-918197227767-598ba808', 'sip-919454583964-xyz', 'sip-outbound-917983136982-ace27232', 'sip-outbound-918197227767-314d7de3', 'sip-outbound-971509966936-446299bd', 'sip-outbound-1234567890-a0a5a1c3', 'sip-outbound-918197227767-e06382d8', 'sip-outbound-918197227767-21f2fc56', 'sip-outbound-917983136982-c8783bba', 'sip-outbound-aryn01-85lykm', 'sip-outbound-917899948433-9ef3eb2a', 'sip-outbound-918197227767-a1b7ffc8', 'sip-outbound-919008542214-82c3648f', 'sip-outbound-917899948433-ee4e1ca4', 'sip-outbound-918197227767-a87ee34c', 'sip-outbound-917899948433-20e6d3fd', 'sip-outbound-918197227767-625d02c1', 'sip-outbound-918197227767-e28e844f', 'sip-outbound-971509966936-88517e12', 'sip-outbound-917838569068-f756b15f', 'sip-outbound-918197227767-d0f3bed5', 'sip-outbound-918197227767-6930bb37', 'sip-outbound-918197227767-e432dee9', 'sip-outbound-919456078569-279a2f2f', 'sip-outbound-918197227767-ec2ae1da', 'sip-outbound-918197227767-eac62c77', 'sip-outbound-919456078569-f899c2fa', 'sip-outbound-918197227767-09ab8f6c', 'sip-outbound-917899948433-109a8344', 'sip-outbound-918197227767-46a491c6', 'sip-outbound-919456078569-c131f82c', 'sip-outbound-918197227767-7c85a0a1', 'sip-outbound-918197227767-6bef131b', 'sip-outbound-917899948433-76531328', 'sip-outbound-919456078569-2e1a587d', 'sip-outbound-918197227767-bdcf9fa3', 'sip-outbound-918197227767-9eb59362', 'sip-outbound-918197227767-d8cc5b01', 'sip-outbound-918197227767-41d3ac65', 'sip-outbound-919456078569-57678f21', 'sip-outbound-918197227767-41f1b333', 'sip-outbound-918197227767-4052da4b', 'sip-outbound-917838569068-e630e9d6', 'sip-outbound-918197227767-b4ac8c3f', 'sip-outbound-918197227767-bf58b8de', 'sip-outbound-917838569068-9acf94ff', 'sip-outbound-918197227767-3b792189', 'sip-outbound-918197227767-dc5308c9', 'sip-outbound-918197227767-43159f94', 'sip-outbound-918197227767-684cfad0', 'sip-outbound-917983136982-e58c250e', 'sip-abc+19034597947_xyzyu', 'sip-outbound-966505695049-041f746b', 'sip-outbound-918197227767-1be165e3', 'sip-outbound-917983136982-fdd915af', 'sip-outbound-966505695049-ccc10a2b', 'sip-outbound-aryn01-ldfleo', 'sip-outbound-918197227767-9d029970', 'sip-outbound-966566457227-4a7c80aa', 'sip-outbound-917983136982-0e8f2417', 'sip-outbound-918197227767-26629e6b', 'sip-outbound-918197227767-2a98dc77', 'sip-outbound-917983136982-ec2e07a6', 'sip-outbound-aryn01-wtua7w', 'sip-outbound-917983136982-f22a3170', 'sip-outbound-917983136982-21ca7d99', 'sip-outbound-966505695049-70c1d2f4', 'sip-outbound-918197227767-5c6cd476', 'sip-outbound-919008542214-09da68cc', 'sip-outbound-aryn01-x3oj6q', 'sip-outbound-966504643397-d24baf36', 'sip-outbound-918197227767-09a5f608', 'sip-outbound-918197227767-0e38bbba', 'sip-outbound-966505695049-b897c802', 'sip-outbound-917983136982-112af980', 'sip-outbound-xkrt7m-siczrl', 'sip-outbound-919456078569-34ca8e26', 'sip-outbound-917899948433-fbf3eead', 'sip-outbound-918197227767-776f9f7b', 'sip-outbound-971509966936-d2e9d31e', 'sip-outbound-xkrt7m-e4qpej', 'sip-outbound-919008542214-51f73451', 'sip-abc+19034597947', 'sip-outbound-966505695049-6fa58863', 'sip-outbound-xkrt7m-pb0pfe', 'sip-outbound-918197227767-f5c8cfb4', 'sip-outbound-918197227767-90a3f38d', 'sip-outbound-918197227767-dee90793', 'sip-917983136982-abcdef', 'sip-abc+19034597947_xyz', 'sip-outbound-918197227767-8bb4d030', 'sip-outbound-918197227767-73554e9f', 'sip-outbound-966505695049-eb8dd4ae', 'sip-outbound-918197227767-a4c6b9eb', 'sip-outbound-919456078569-aa2e5ca4', 'sip-outbound-918197227767-e2fe4643', 'sip-outbound-917983136982-4a94efb7', 'sip-outbound-918197227767-0a714816', 'sip-outbound-918197227767-83893179', 'sip-outbound-917899948433-727f2aee', 'sip-outbound-918197227767-b8c99b66', 'sip-outbound-918197227767-72294bce', 'sip-outbound-918197227767-ab4c9623', 'sip-outbound-918197227767-3d2ce969', 'sip-outbound-917838569068-b503930f', 'sip-outbound-917899948433-bd63d22c', 'sip-outbound-918197227767-d123e4f1', 'sip-outbound-918197227767-0bbad499', 'sip-outbound-917983136982-0459296f', 'sip-outbound-919456078569-24eff85f', 'sip-outbound-918197227767-62972c4a', 'sip-abc+19034597947_xyzoo', 'sip-outbound-918197227767-bee3147d', 'sip-outbound-918197227767-a284e275', 'sip-outbound-917983136982-106316a0', 'sip-outbound-918197227767-71a22089', 'sip-outbound-918197227767-ead7f139', 'sip-919454583964-abcdef', 'sip-outbound-917983136982-8e220df4', 'sip-outbound-917983136982-325c377f', 'sip-917983136982-abcd', 'sip-outbound-918197227767-6822f4d0', 'sip-outbound-917983136982-fcb4842c', 'sip-outbound-918197227767-55dcf3f2', 'sip-outbound-1234567890-55f1ce45', 'sip-outbound-919876543210-5de516a7', 'sip-outbound-918197227767-73dd321c', 'sip-outbound-918197227767-c2423eb4', 'sip-outbound-971509966936-303ec0a8', 'sip-outbound-918197227767-6aad2710', 'sip-outbound-918197227767-345ce4f0', 'sip-outbound-966566457227-df7c9eca', 'sip-outbound-918197227767-3205dba4', 'sip-outbound-xkrt7m-h278b4', 'sip-outbound-966566457227-d995adb4', 'sip-outbound-aryn01-rv568h', 'sip-outbound-sidh33-8e9kjl', 'sip-outbound-918197227767-b64aaa16', 'sip-outbound-971509966936-1a90531e', 'sip-outbound-918197227767-b88efbaa', 'sip-outbound-917983136982-eca495cc', 'sip-outbound-966504643397-93a8a11d', 'sip-outbound-xkrt7m-680ha9', 'sip-outbound-918197227767-1750fab2', 'sip-outbound-919456078569-3c3b7a1d', 'sip-outbound-966505695049-0541b545', 'sip-outbound-917899948433-dda4cb48', 'sip-outbound-918197227767-2cba6825', 'sip-outbound-918197227767-1e873334', 'sip-outbound-918197227767-5561a6c2', 'sip-outbound-919456078569-f04d8390', 'sip-outbound-966505695049-164cb913', 'sip-outbound-918197227767-7867bcff', 'sip-outbound-aryn01-7i6e6y', 'sip-outbound-1234567890-9c773340', 'sip-outbound-autodisp-zz4719', 'sip-outbound-917983136982-9cd5cbc7', 'sip-test-403fix-1781267785', 'sip-outbound-917983136982-14e5658f', 'sip-outbound-918197227767-79572130', 'sip-outbound-917983136982-f6c3fa1f', 'sip-outbound-917983136982-1781267245', 'sip-outbound-mona21-4qxj8o', 'sip-outbound-918197227767-e8bb9c0e', 'sip-outbound-966505695049-e9efda55', 'sip-outbound-918197227767-0d555fb8', 'sip-outbound-918197227767-becb7963', 'sip-outbound-918197227767-aca33ade', 'sip-outbound-918197227767-bfaea2b1', 'sip-outbound-aryn01-4c2cjz', 'sip-outbound-917983136982-778c0710', 'sip-outbound-918197227767-7ca01be7', 'sip-outbound-918197227767-61f1d432', 'sip-outbound-918197227767-786d49dc', 'sip-outbound-917983136982-dc9e1a7f', 'sip-outbound-918197227767-a0a344f0', 'sip-outbound-966505695049-a0bccbcd', 'sip-outbound-918197227767-139b5e46', 'sip-outbound-917983136982-230d6d4e', 'sip-outbound-918197227767-175c6800', 'sip-outbound-918197227767-0539db33', 'sip-outbound-xkrt7m-wsbpgt', 'sip-outbound-sidh33-psjc6n', 'sip-outbound-918197227767-e8e279ed', 'sip-outbound-917983136982-ccadd97c', 'sip-outbound-917899948433-4db631c9', 'sip-outbound-918197227767-8ec0eaaf', 'sip-917983136982-abcde', 'sip-outbound-918197227767-b1fa60e2', 'sip-outbound-918197227767-1699581d', 'sip-outbound-919008542214-1fec3117', 'sip-outbound-918197227767-17237c6b', 'sip-outbound-917983136982-835fbd74', 'sip-outbound-xkrt7m-fh8x8c', 'sip-outbound-918197227767-c1e24ff0', 'sip-outbound-917983136982-1cbf04f3'}
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:38016 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,788 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_DGnmhrmqHhXd", "identity": "agent-AJ_Ej5vhJF6e9GZ", "state": "ACTIVE", "joinedAt": "1782122848", "joinedAtMs": "1782122848743", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "indigo-voice-bot"}}, "id": "EV_fKeqJzru4JoT", "createdAt": "1782122848"}
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,788 DEBUG Parsed room=sip-outbound-966566457227-df7c9eca identity=agent-AJ_Ej5vhJF6e9GZ
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,788 DEBUG Skipping agent identity: agent-AJ_Ej5vhJF6e9GZ
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48838 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,793 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca"}, "participant": {"sid": "PA_DGnmhrmqHhXd", "identity": "agent-AJ_Ej5vhJF6e9GZ"}, "track": {"sid": "TR_AMdZu7bWST7XVH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c679fc93-2834-470f-a550-e70204ce5d76"}], "stream": "camera", "version": {"unixMicro": "1782122849032975"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_hPmncb5FmmiY", "createdAt": "1782122849"}
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,793 DEBUG Ignoring event: track_published
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48854 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,798 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca"}, "participant": {"sid": "PA_Bj4gbBBBVjeg", "identity": "caller-966566457227"}, "track": {"sid": "TR_AMaVN5Y2rhCZYf", "name": "caller-966566457227", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782122849422700"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_Wvosutwt9eRM", "createdAt": "1782122849"}
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:41,798 DEBUG Ignoring event: track_published
2026-06-22T10:07:41+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48868 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:43,686 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 2, "activeRecording": true}, "participant": {"sid": "PA_vuJGf7diMLWe", "identity": "EG_dANfjvaGZTyP", "state": "ACTIVE", "joinedAt": "1782122862", "joinedAtMs": "1782122862947", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_ERtYm7iSq6bU", "createdAt": "1782122863"}
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:43,686 DEBUG Parsed room=sip-outbound-966566457227-df7c9eca identity=EG_dANfjvaGZTyP
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:43,686 DEBUG Skipping egress identity: EG_dANfjvaGZTyP
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48884 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:43,872 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_dANfjvaGZTyP", "roomId": "RM_AKM3aHb75f6s", "roomName": "sip-outbound-966566457227-df7c9eca", "status": "EGRESS_ACTIVE", "startedAt": "1782122861773066173", "updatedAt": "1782122863867081870", "roomComposite": {"roomName": "sip-outbound-966566457227-df7c9eca", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618"}]}, "id": "EV_AWqJ3P6EUnsJ", "createdAt": "1782122863"}
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:07:43,872 DEBUG Ignoring event: egress_updated
2026-06-22T10:07:43+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:48888 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,526 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4"}, "participant": {"sid": "PA_8mFyctZhULCL", "identity": "agent-AJ_GeNaDQfmcDib"}, "track": {"sid": "TR_AMEFLkyHd2KMKp", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "a835d0cb-f5df-4d84-8865-5c5e89358116"}], "stream": "camera", "version": {"unixMicro": "1782122844857989"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_wFmN6nxuCpPv", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,526 DEBUG Ignoring event: track_unpublished
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52790 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,534 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_8mFyctZhULCL", "identity": "agent-AJ_GeNaDQfmcDib", "state": "DISCONNECTED", "joinedAt": "1782122844", "joinedAtMs": "1782122844702", "version": 6, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "indigo-voice-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_q4wtcK3Rxrkq", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,534 INFO Participant LEFT: agent-AJ_GeNaDQfmcDib from sip-outbound-966566457227-d995adb4
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52792 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,539 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_QUpFq9RCdVst", "identity": "EG_KWcXg5mnRnHG", "state": "DISCONNECTED", "joinedAt": "1782122847", "joinedAtMs": "1782122847301", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_Rg2tbtjCgrWH", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,539 INFO Participant LEFT: EG_KWcXg5mnRnHG from sip-outbound-966566457227-d995adb4
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52796 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,542 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_keTbYnAqzk4A", "name": "sip-outbound-966566457227-d995adb4", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122843", "creationTimeMs": "1782122843882", "turnPassword": "nYZN3DcA1fLRWUnb3EtgCVZoVyAFeBBZ6WJMpyHebJCB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_Jq9w3ZvgNUrL", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,543 DEBUG Ignoring event: room_finished
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52812 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,588 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_KWcXg5mnRnHG", "roomId": "RM_keTbYnAqzk4A", "roomName": "sip-outbound-966566457227-d995adb4", "status": "EGRESS_ENDING", "startedAt": "1782122844654337996", "updatedAt": "1782122880575594845", "details": "End reason: Source closed", "roomComposite": {"roomName": "sip-outbound-966566457227-d995adb4", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-d995adb4.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588"}]}, "id": "EV_wgXwi7JD3P9X", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,589 DEBUG Ignoring event: egress_updated
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52814 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,962 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_KWcXg5mnRnHG", "roomId": "RM_keTbYnAqzk4A", "roomName": "sip-outbound-966566457227-d995adb4", "status": "EGRESS_FAILED", "startedAt": "1782122844654337996", "endedAt": "1782122880956309951", "updatedAt": "1782122880956309951", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: 8C569RSTS24F53YP, HostID: 2HmYxXdSoUeUjL5WIp7uF0nWgorU3ozXhfEtwCKtVxEI1Tfw1e2TKAdatfdKtiNh4K+NpiQNku5gOl3rlvsT7A4MithcLSLc, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "sip-outbound-966566457227-d995adb4", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-d995adb4.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588", "endedAt": "1782122880578845285", "duration": "31876185697"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-d995adb4.ogg", "startedAt": "1782122848702659588", "endedAt": "1782122880578845285", "duration": "31876185697"}]}, "id": "EV_zpgHRSZhkJyP", "createdAt": "1782122880"}
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:00,962 DEBUG Ignoring event: egress_ended
2026-06-22T10:08:00+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:52820 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:29,955 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca"}, "participant": {"sid": "PA_Bj4gbBBBVjeg", "identity": "caller-966566457227"}, "track": {"sid": "TR_AMaVN5Y2rhCZYf", "name": "caller-966566457227", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782122849422700"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_UAebYkgbWrD4", "createdAt": "1782122909"}
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:29,955 DEBUG Ignoring event: track_unpublished
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:40468 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:29,963 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_Bj4gbBBBVjeg", "identity": "caller-966566457227", "state": "DISCONNECTED", "metadata": "{\"mobile_number\": \"+966566457227\", \"guest_name\": \"Salah Makkouk\", \"booking_reference\": \"MAKK02\", \"FirstName\": \"Salah\", \"LastName\": \"Makkouk\", \"PNR\": \"MAKK02\", \"MobileNumber\": \"966566457227\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-15\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-16\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-16\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-17\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-17\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-18\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-18\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-19\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-19\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-20\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"English\", \"guest_mobile\": \"966566457227\"}", "joinedAt": "1782122848", "joinedAtMs": "1782122848338", "name": "Salah Makkouk", "version": 9, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "isPublisher": true, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-17\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-18\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-18\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-19\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-19\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-20\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Salah", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-15\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-16\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Makkouk", "MobileNumber": "966566457227", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-16\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-17\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "MAKK02", "booking_reference": "MAKK02", "guest_mobile": "966566457227", "guest_name": "Salah Makkouk", "language": "English", "mobile_number": "+966566457227", "sip.callID": "SCL_qY3aqacDi7as", "sip.callStatus": "ringing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966566457227", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173", "sip.twilio.callSid": "CA5c09c110ccb89e4aecc68e0f6facc3b3"}, "disconnectReason": "USER_UNAVAILABLE"}, "id": "EV_E4wW8UDPDrJm", "createdAt": "1782122909"}
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:29,963 INFO Participant LEFT: caller-966566457227 from sip-outbound-966566457227-df7c9eca
2026-06-22T10:08:29+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:40474 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,525 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca"}, "participant": {"sid": "PA_DGnmhrmqHhXd", "identity": "agent-AJ_Ej5vhJF6e9GZ"}, "track": {"sid": "TR_AMdZu7bWST7XVH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c679fc93-2834-470f-a550-e70204ce5d76"}], "stream": "camera", "version": {"unixMicro": "1782122849032975"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_fjgpiM8bM6QT", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,525 DEBUG Ignoring event: track_unpublished
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47062 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,539 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_DGnmhrmqHhXd", "identity": "agent-AJ_Ej5vhJF6e9GZ", "state": "DISCONNECTED", "joinedAt": "1782122848", "joinedAtMs": "1782122848743", "version": 7, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "indigo-voice-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_X8hdCcnknPTW", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,540 INFO Participant LEFT: agent-AJ_Ej5vhJF6e9GZ from sip-outbound-966566457227-df7c9eca
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47078 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,544 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_vuJGf7diMLWe", "identity": "EG_dANfjvaGZTyP", "state": "DISCONNECTED", "joinedAt": "1782122862", "joinedAtMs": "1782122862947", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_nQunjvctCQ6R", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,545 INFO Participant LEFT: EG_dANfjvaGZTyP from sip-outbound-966566457227-df7c9eca
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47088 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,549 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_AKM3aHb75f6s", "name": "sip-outbound-966566457227-df7c9eca", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782122848", "creationTimeMs": "1782122848336", "turnPassword": "uKpgs5db937iWDI49VEqQfJWJftcf8AQNhrZSeXqNjsA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_9E3Jah9uZkeA", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,550 DEBUG Ignoring event: room_finished
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47098 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,567 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_dANfjvaGZTyP", "roomId": "RM_AKM3aHb75f6s", "roomName": "sip-outbound-966566457227-df7c9eca", "status": "EGRESS_ENDING", "startedAt": "1782122861773066173", "updatedAt": "1782122939558191476", "details": "End reason: Source closed", "roomComposite": {"roomName": "sip-outbound-966566457227-df7c9eca", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618"}]}, "id": "EV_uYcCGK2AM7t5", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,567 DEBUG Ignoring event: egress_updated
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47106 - "POST /webhook HTTP/1.1" 200 OK
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,700 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_dANfjvaGZTyP", "roomId": "RM_AKM3aHb75f6s", "roomName": "sip-outbound-966566457227-df7c9eca", "status": "EGRESS_FAILED", "startedAt": "1782122861773066173", "endedAt": "1782122939693663442", "updatedAt": "1782122939693663442", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: V6N7N20GT5QD7JSX, HostID: YqIYnyK+Pnf131dVSebsu4RTqZCorrf48MuvMWEW/C8x2/Wct2EUVc2G90KGMqIs9dbVdu+qEZg=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "sip-outbound-966566457227-df7c9eca", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618", "endedAt": "1782122939559883618", "duration": "75692804000"}, "fileResults": [{"filename": "livekit/sip-outbound-966566457227-df7c9eca.ogg", "startedAt": "1782122863867079618", "endedAt": "1782122939559883618", "duration": "75692804000"}]}, "id": "EV_pEy7EE9pZsEW", "createdAt": "1782122939"}
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: 2026-06-22 10:08:59,700 DEBUG Ignoring event: egress_ended
2026-06-22T10:08:59+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     127.0.0.1:47122 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T05:59:32+0000 ip-172-31-10-218 systemd[1]: Stopping LiveKit App: dispatcher...
2026-06-24T05:59:32+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     Shutting down
2026-06-24T05:59:32+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     Waiting for application shutdown.
2026-06-24T05:59:32+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     Application shutdown complete.
2026-06-24T05:59:32+0000 ip-172-31-10-218 dispatcher.sh[865642]: INFO:     Finished server process [865642]
2026-06-24T05:59:32+0000 ip-172-31-10-218 sudo[865600]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T05:59:32+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Deactivated successfully.
2026-06-24T05:59:32+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T05:59:32+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Consumed 59min 22.666s CPU time.
2026-06-24T05:59:32+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T05:59:32+0000 ip-172-31-10-218 sudo[1852429]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T05:59:32+0000 ip-172-31-10-218 sudo[1852429]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T05:59:33+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 05:59:33,862 DEBUG Using selector: EpollSelector
2026-06-24T05:59:33+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Started server process [1852432]
2026-06-24T05:59:33+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Waiting for application startup.
2026-06-24T05:59:33+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Application startup complete.
2026-06-24T05:59:33+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Uvicorn running on http://0.0.0.0:3001 (Press CTRL+C to quit)
2026-06-24T06:11:18+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:18,455 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_MgGA8hKsz3d7", "name": "ws-vbt-to_w1OFRwCjviie", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782281478", "creationTimeMs": "1782281478438", "turnPassword": "S0GskWZdTogOfIuwxxgRG0IqfA8RTt0WZ8xB1rGHwfXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_ZgBL6FFLiMGm", "createdAt": "1782281478"}
2026-06-24T06:11:18+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:18,455 DEBUG Ignoring event: room_started
2026-06-24T06:11:18+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     127.0.0.1:60118 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,313 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_MgGA8hKsz3d7", "name": "ws-vbt-to_w1OFRwCjviie", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782281478", "creationTimeMs": "1782281478438", "turnPassword": "S0GskWZdTogOfIuwxxgRG0IqfA8RTt0WZ8xB1rGHwfXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_WfgHsS43Gjvv", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Manish pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"English\"}", "joinedAt": "1782281478", "joinedAtMs": "1782281478439", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_c4ptAWs2BhbL", "createdAt": "1782281479"}
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,313 DEBUG Skipping non-SIP room: ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,313 INFO 🔍 Listing participants for room: ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,323 INFO Found 1 participants to evaluate
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,323 INFO 🧹 Removing leftover: vbt-to
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,329 DEBUG Successfully removed vbt-to
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,329 INFO ✨ Removed 1 participants from room: ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,329 INFO 🔒 Deleting room: ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,334 INFO ✅ Room ws-vbt-to_w1OFRwCjviie deleted successfully
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,334 INFO Room destroyed: ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     127.0.0.1:60134 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,336 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_MgGA8hKsz3d7", "name": "ws-vbt-to_w1OFRwCjviie", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782281478", "creationTimeMs": "1782281478438", "turnPassword": "S0GskWZdTogOfIuwxxgRG0IqfA8RTt0WZ8xB1rGHwfXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_WfgHsS43Gjvv", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Manish pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"English\"}", "joinedAt": "1782281478", "joinedAtMs": "1782281478439", "name": "vbt-to", "version": 3, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "PARTICIPANT_REMOVED"}, "id": "EV_tfLxokGpMdur", "createdAt": "1782281479"}
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,337 INFO Participant LEFT: vbt-to from ws-vbt-to_w1OFRwCjviie
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     127.0.0.1:60140 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,338 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_MgGA8hKsz3d7", "name": "ws-vbt-to_w1OFRwCjviie", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782281478", "creationTimeMs": "1782281478438", "turnPassword": "S0GskWZdTogOfIuwxxgRG0IqfA8RTt0WZ8xB1rGHwfXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_UftPWWTMyf4k", "createdAt": "1782281479"}
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: 2026-06-24 06:11:19,338 DEBUG Ignoring event: room_finished
2026-06-24T06:11:19+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     127.0.0.1:60144 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: Stopping LiveKit App: dispatcher...
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Shutting down
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Waiting for application shutdown.
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Application shutdown complete.
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1852432]: INFO:     Finished server process [1852432]
2026-06-24T06:15:42+0000 ip-172-31-10-218 sudo[1852429]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Deactivated successfully.
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Consumed 2.396s CPU time.
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:15:42+0000 ip-172-31-10-218 sudo[1854655]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:15:42+0000 ip-172-31-10-218 sudo[1854655]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1854658]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1854658]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1854658]:                                           ^
2026-06-24T06:15:42+0000 ip-172-31-10-218 dispatcher.sh[1854658]: SyntaxError: invalid syntax
2026-06-24T06:15:42+0000 ip-172-31-10-218 sudo[1854655]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:15:42+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:15:47+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 1.
2026-06-24T06:15:47+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:15:47+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:15:47+0000 ip-172-31-10-218 sudo[1854669]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:15:47+0000 ip-172-31-10-218 sudo[1854669]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854670]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854670]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854670]:                                           ^
2026-06-24T06:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854670]: SyntaxError: invalid syntax
2026-06-24T06:15:47+0000 ip-172-31-10-218 sudo[1854669]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:15:47+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:15:47+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:15:52+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 2.
2026-06-24T06:15:52+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:15:52+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:15:53+0000 ip-172-31-10-218 sudo[1854674]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:15:53+0000 ip-172-31-10-218 sudo[1854674]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:15:53+0000 ip-172-31-10-218 dispatcher.sh[1854675]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:15:53+0000 ip-172-31-10-218 dispatcher.sh[1854675]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:15:53+0000 ip-172-31-10-218 dispatcher.sh[1854675]:                                           ^
2026-06-24T06:15:53+0000 ip-172-31-10-218 dispatcher.sh[1854675]: SyntaxError: invalid syntax
2026-06-24T06:15:53+0000 ip-172-31-10-218 sudo[1854674]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:15:53+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:15:53+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:15:58+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 3.
2026-06-24T06:15:58+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:15:58+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:15:58+0000 ip-172-31-10-218 sudo[1854680]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:15:58+0000 ip-172-31-10-218 sudo[1854680]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:15:58+0000 ip-172-31-10-218 dispatcher.sh[1854681]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:15:58+0000 ip-172-31-10-218 dispatcher.sh[1854681]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:15:58+0000 ip-172-31-10-218 dispatcher.sh[1854681]:                                           ^
2026-06-24T06:15:58+0000 ip-172-31-10-218 dispatcher.sh[1854681]: SyntaxError: invalid syntax
2026-06-24T06:15:58+0000 ip-172-31-10-218 sudo[1854680]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:15:58+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:15:58+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:16:03+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 4.
2026-06-24T06:16:03+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:16:03+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:16:03+0000 ip-172-31-10-218 sudo[1854685]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:16:03+0000 ip-172-31-10-218 sudo[1854685]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:16:03+0000 ip-172-31-10-218 dispatcher.sh[1854686]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:16:03+0000 ip-172-31-10-218 dispatcher.sh[1854686]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:16:03+0000 ip-172-31-10-218 dispatcher.sh[1854686]:                                           ^
2026-06-24T06:16:03+0000 ip-172-31-10-218 dispatcher.sh[1854686]: SyntaxError: invalid syntax
2026-06-24T06:16:03+0000 ip-172-31-10-218 sudo[1854685]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:16:03+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:16:03+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:16:08+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 5.
2026-06-24T06:16:08+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:16:08+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:16:08+0000 ip-172-31-10-218 sudo[1854691]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:16:08+0000 ip-172-31-10-218 sudo[1854691]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:16:08+0000 ip-172-31-10-218 dispatcher.sh[1854692]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:16:08+0000 ip-172-31-10-218 dispatcher.sh[1854692]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:16:08+0000 ip-172-31-10-218 dispatcher.sh[1854692]:                                           ^
2026-06-24T06:16:08+0000 ip-172-31-10-218 dispatcher.sh[1854692]: SyntaxError: invalid syntax
2026-06-24T06:16:08+0000 ip-172-31-10-218 sudo[1854691]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:16:08+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:16:08+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:16:13+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 6.
2026-06-24T06:16:13+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:16:13+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:16:14+0000 ip-172-31-10-218 sudo[1854698]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:16:14+0000 ip-172-31-10-218 sudo[1854698]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:16:14+0000 ip-172-31-10-218 dispatcher.sh[1854699]:   File "/home/ubuntu/voicebot-indigo-main/livekit/dispatcher_s3_test.py", line 114
2026-06-24T06:16:14+0000 ip-172-31-10-218 dispatcher.sh[1854699]:     if room.startswith(("sip-", "ws-vbt-"):
2026-06-24T06:16:14+0000 ip-172-31-10-218 dispatcher.sh[1854699]:                                           ^
2026-06-24T06:16:14+0000 ip-172-31-10-218 dispatcher.sh[1854699]: SyntaxError: invalid syntax
2026-06-24T06:16:14+0000 ip-172-31-10-218 sudo[1854698]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:16:14+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Main process exited, code=exited, status=1/FAILURE
2026-06-24T06:16:14+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Failed with result 'exit-code'.
2026-06-24T06:16:19+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Scheduled restart job, restart counter is at 7.
2026-06-24T06:16:19+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:16:19+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:16:19+0000 ip-172-31-10-218 sudo[1854703]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:16:19+0000 ip-172-31-10-218 sudo[1854703]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:16:20+0000 ip-172-31-10-218 dispatcher.sh[1854704]: 2026-06-24 06:16:20,424 DEBUG Using selector: EpollSelector
2026-06-24T06:16:20+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Started server process [1854704]
2026-06-24T06:16:20+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Waiting for application startup.
2026-06-24T06:16:20+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Application startup complete.
2026-06-24T06:16:20+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Uvicorn running on http://0.0.0.0:3001 (Press CTRL+C to quit)
2026-06-24T06:16:20+0000 ip-172-31-10-218 systemd[1]: Stopping LiveKit App: dispatcher...
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Shutting down
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Waiting for application shutdown.
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Application shutdown complete.
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854704]: INFO:     Finished server process [1854704]
2026-06-24T06:16:21+0000 ip-172-31-10-218 sudo[1854703]: pam_unix(sudo:session): session closed for user ubuntu
2026-06-24T06:16:21+0000 ip-172-31-10-218 systemd[1]: dispatcher.service: Deactivated successfully.
2026-06-24T06:16:21+0000 ip-172-31-10-218 systemd[1]: Stopped LiveKit App: dispatcher.
2026-06-24T06:16:21+0000 ip-172-31-10-218 systemd[1]: Started LiveKit App: dispatcher.
2026-06-24T06:16:21+0000 ip-172-31-10-218 sudo[1854712]:   ubuntu : PWD=/home/ubuntu/voicebot-indigo-main/livekit ; USER=ubuntu ; COMMAND=/usr/bin/bash -lc '/home/ubuntu/voicebot-indigo-main/env_play/bin/python dispatcher_s3_test.py'
2026-06-24T06:16:21+0000 ip-172-31-10-218 sudo[1854712]: pam_unix(sudo:session): session opened for user ubuntu(uid=1000) by (uid=1000)
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:16:21,705 DEBUG Using selector: EpollSelector
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     Started server process [1854713]
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     Waiting for application startup.
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     Application startup complete.
2026-06-24T06:16:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     Uvicorn running on http://0.0.0.0:3001 (Press CTRL+C to quit)
2026-06-24T06:20:33+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:33,913 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_K7q6MYNXSQAB", "createdAt": "1782282033"}
2026-06-24T06:20:33+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:33,913 DEBUG Ignoring event: room_started
2026-06-24T06:20:33+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57420 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,743 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_TshUYsv8MVG5", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Manish pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"English\"}", "joinedAt": "1782282033", "joinedAtMs": "1782282033898", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_CQ9nBNSQVgRC", "createdAt": "1782282034"}
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,743 DEBUG Parsed room=ws-vbt-to_r7JVR1XIo9WU identity=vbt-to
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,743 DEBUG Dispatched set before check: set()
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,743 DEBUG Added to dispatched set: ws-vbt-to_r7JVR1XIo9WU
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,744 DEBUG No participant attributes found in webhook payload
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,744 DEBUG Final metadata for dispatch: {"name": "Manish pathak", "mobile_number": "+919454583964", "alfursan_id": "1000022389", "language": "English"}
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,744 DEBUG Creating agent dispatch for room=ws-vbt-to_r7JVR1XIo9WU identity=vbt-to
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:34,753 INFO Agent dispatch created: id: "AD_EzYrMp2BDBJs"
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_r7JVR1XIo9WU"
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Manish pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"English\"}"
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782282034750785881
2026-06-24T06:20:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,406 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_dmrhG4nfb2ES", "roomId": "RM_9VJNU6TeE9Uu", "roomName": "ws-vbt-to_r7JVR1XIo9WU", "startedAt": "1782282035395899733", "updatedAt": "1782282035395899733", "roomComposite": {"roomName": "ws-vbt-to_r7JVR1XIo9WU", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg"}]}, "id": "EV_q48ibsUG7pU4", "createdAt": "1782282035"}
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,411 DEBUG Ignoring event: egress_started
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57438 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,519 INFO EGRESS: started for room ws-vbt-to_r7JVR1XIo9WU: egress_id: "EG_dmrhG4nfb2ES"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_9VJNU6TeE9Uu"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_r7JVR1XIo9WU"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782282035395899733
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_r7JVR1XIo9WU"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg"
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782282035395899733
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,522 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_r7JVR1XIo9WU'} egress_started={'ws-vbt-to_r7JVR1XIo9WU'}
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57428 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,526 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_TshUYsv8MVG5", "identity": "vbt-to"}, "track": {"sid": "TR_AMWaME59YaeHBw", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "7dfedf42-6134-4f1c-a15a-f40d03fff792"}], "stream": "camera", "version": {"unixMicro": "1782282034898223"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_KvXmNrH2eQUb", "createdAt": "1782282034"}
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:35,527 DEBUG Ignoring event: track_published
2026-06-24T06:20:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57444 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,055 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ", "state": "ACTIVE", "joinedAt": "1782282038", "joinedAtMs": "1782282038960", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_xg38dGuFtxKj", "createdAt": "1782282039"}
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,056 DEBUG Parsed room=ws-vbt-to_r7JVR1XIo9WU identity=agent-AJ_WQQUHgTuKeKJ
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,056 DEBUG Skipping agent identity: agent-AJ_WQQUHgTuKeKJ
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41080 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,073 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_vhUb7Xsgttqh", "identity": "EG_dmrhG4nfb2ES", "state": "ACTIVE", "joinedAt": "1782282038", "joinedAtMs": "1782282038314", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_capkWbn2463G", "createdAt": "1782282039"}
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,073 DEBUG Parsed room=ws-vbt-to_r7JVR1XIo9WU identity=EG_dmrhG4nfb2ES
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,073 DEBUG Skipping egress identity: EG_dmrhG4nfb2ES
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41096 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,570 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_dmrhG4nfb2ES", "roomId": "RM_9VJNU6TeE9Uu", "roomName": "ws-vbt-to_r7JVR1XIo9WU", "status": "EGRESS_ACTIVE", "startedAt": "1782282035496771821", "updatedAt": "1782282039564989701", "roomComposite": {"roomName": "ws-vbt-to_r7JVR1XIo9WU", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659"}, "fileResults": [{"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659"}]}, "id": "EV_unUp2U78m399", "createdAt": "1782282039"}
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:39,570 DEBUG Ignoring event: egress_updated
2026-06-24T06:20:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41100 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:40,945 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ"}, "track": {"sid": "TR_A4PaXdANhQnhS", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "add4eef3-9e23-418e-8726-31866008c0a5"}], "stream": "unknown", "version": {"unixMicro": "1782282040929445"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_caYeFoHY8tCU", "createdAt": "1782282040"}
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:40,948 DEBUG Ignoring event: track_published
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41102 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:40,996 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ"}, "track": {"sid": "TR_AMFbJ3kaKLF9Hu", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "0f80463d-7221-464b-9db7-5a8b015057c2"}], "stream": "camera", "version": {"unixMicro": "1782282040984434"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_nDFzV42C2wPy", "createdAt": "1782282040"}
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:20:40,996 DEBUG Ignoring event: track_published
2026-06-24T06:20:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41116 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,214 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_TshUYsv8MVG5", "identity": "vbt-to"}, "track": {"sid": "TR_AMWaME59YaeHBw", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "7dfedf42-6134-4f1c-a15a-f40d03fff792"}], "stream": "camera", "version": {"unixMicro": "1782282034898223"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_YAgxWgZpoUPP", "createdAt": "1782282136"}
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,215 DEBUG Ignoring event: track_unpublished
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58206 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,222 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_TshUYsv8MVG5", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Manish pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"English\"}", "joinedAt": "1782282033", "joinedAtMs": "1782282033898", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_3Mk6nponLtte", "createdAt": "1782282136"}
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,222 INFO Participant LEFT: vbt-to from ws-vbt-to_r7JVR1XIo9WU
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58212 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,621 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_kfD7exsjVweN", "createdAt": "1782282136"}
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:16,621 DEBUG Ignoring event: room_started
2026-06-24T06:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58214 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,353 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju"}, "participant": {"sid": "PA_6maQJncMcjq6", "identity": "web-h7vzc7"}, "track": {"sid": "TR_AM4jh8A5kTFhzK", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "0", "codecs": [{"mimeType": "audio/red", "mid": "0", "cid": "f468a8f9-1b9a-4694-81e1-73604be96e9b"}], "stream": "camera", "version": {"unixMicro": "1782282137350219"}, "audioFeatures": ["TF_AUTO_GAIN_CONTROL", "TF_ECHO_CANCELLATION", "TF_NOISE_SUPPRESSION"], "backupCodecPolicy": "SIMULCAST"}, "id": "EV_fzxsX6AV6nUt", "createdAt": "1782282137"}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,353 DEBUG Ignoring event: track_published
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58230 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,511 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_6maQJncMcjq6", "identity": "web-h7vzc7", "state": "ACTIVE", "tracks": [{"sid": "TR_AM4jh8A5kTFhzK", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "0", "codecs": [{"mimeType": "audio/red", "mid": "0", "cid": "f468a8f9-1b9a-4694-81e1-73604be96e9b"}], "stream": "camera", "version": {"unixMicro": "1782282137350219"}, "audioFeatures": ["TF_AUTO_GAIN_CONTROL", "TF_ECHO_CANCELLATION", "TF_NOISE_SUPPRESSION"], "backupCodecPolicy": "SIMULCAST"}], "metadata": "{\"guest_name\":\"Aryan Mishra\",\"booking_reference\":\"ARYN01\",\"guest_mobile\":\"917983136982\",\"language\":\"English\",\"ImpactFlight\":\"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-26\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"rescheduled\\\", \\\"disruption_reason\\\": \\\"schedule change\\\"}\",\"NewFlight\":\"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"22:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"02:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}\",\"AlternateFlights\":\"[{\\\"flight_number\\\": \\\"SV43\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"09:15\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"13:30\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV45\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-28\\\", \\\"departure_time_local\\\": \\\"11:00\\\", \\\"arrival_date\\\": \\\"2026-06-28\\\", \\\"arrival_time_local\\\": \\\"15:15\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}]\"}", "joinedAt": "1782282136", "joinedAtMs": "1782282136617", "name": "Aryan Mishra", "version": 3, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true}, "id": "EV_NMqaMMWv2TL2", "createdAt": "1782282137"}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG Parsed room=sip-outbound-aryn01-pjhcju identity=web-h7vzc7
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG Dispatched set before check: {'ws-vbt-to_r7JVR1XIo9WU'}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG Added to dispatched set: sip-outbound-aryn01-pjhcju
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG No participant attributes found in webhook payload
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG Final metadata for dispatch: {"guest_name": "Aryan Mishra", "booking_reference": "ARYN01", "guest_mobile": "917983136982", "language": "English", "ImpactFlight": "{\"flight_number\": \"SV41\", \"departure_city\": \"Jeddah\", \"departure_airport_code\": \"JED\", \"arrival_city\": \"London\", \"arrival_airport_code\": \"LHR\", \"departure_date\": \"2026-06-26\", \"departure_time_local\": \"14:30\", \"arrival_date\": \"2026-06-26\", \"arrival_time_local\": \"18:45\", \"cabin_class\": \"Economy\", \"stops\": \"direct\", \"disruption_type\": \"rescheduled\", \"disruption_reason\": \"schedule change\"}", "NewFlight": "{\"flight_number\": \"SV41\", \"departure_city\": \"Jeddah\", \"departure_airport_code\": \"JED\", \"arrival_city\": \"London\", \"arrival_airport_code\": \"LHR\", \"departure_date\": \"2026-06-26\", \"departure_time_local\": \"22:30\", \"arrival_date\": \"2026-06-27\", \"arrival_time_local\": \"02:45\", \"cabin_class\": \"Economy\", \"stops\": \"direct\"}", "AlternateFlights": "[{\"flight_number\": \"SV43\", \"departure_city\": \"Jeddah\", \"departure_airport_code\": \"JED\", \"arrival_city\": \"London\", \"arrival_airport_code\": \"LHR\", \"departure_date\": \"2026-06-27\", \"departure_time_local\": \"09:15\", \"arrival_date\": \"2026-06-27\", \"arrival_time_local\": \"13:30\", \"cabin_class\": \"Economy\", \"stops\": \"direct\"}, {\"flight_number\": \"SV41\", \"departure_city\": \"Jeddah\", \"departure_airport_code\": \"JED\", \"arrival_city\": \"London\", \"arrival_airport_code\": \"LHR\", \"departure_date\": \"2026-06-27\", \"departure_time_local\": \"14:30\", \"arrival_date\": \"2026-06-27\", \"arrival_time_local\": \"18:45\", \"cabin_class\": \"Economy\", \"stops\": \"direct\"}, {\"flight_number\": \"SV45\", \"departure_city\": \"Jeddah\", \"departure_airport_code\": \"JED\", \"arrival_city\": \"London\", \"arrival_airport_code\": \"LHR\", \"departure_date\": \"2026-06-28\", \"departure_time_local\": \"11:00\", \"arrival_date\": \"2026-06-28\", \"arrival_time_local\": \"15:15\", \"cabin_class\": \"Economy\", \"stops\": \"direct\"}]"}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,512 DEBUG Creating agent dispatch for room=sip-outbound-aryn01-pjhcju identity=web-h7vzc7
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,519 INFO Agent dispatch created: id: "AD_JDgDTBkSJZdU"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "indigo-voice-bot"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "sip-outbound-aryn01-pjhcju"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"guest_name\": \"Aryan Mishra\", \"booking_reference\": \"ARYN01\", \"guest_mobile\": \"917983136982\", \"language\": \"English\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-26\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"rescheduled\\\", \\\"disruption_reason\\\": \\\"schedule change\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"22:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"02:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV43\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"09:15\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"13:30\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV45\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-28\\\", \\\"departure_time_local\\\": \\\"11:00\\\", \\\"arrival_date\\\": \\\"2026-06-28\\\", \\\"arrival_time_local\\\": \\\"15:15\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}]\"}"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782282137517862039
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,547 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_w6F66eYCmdKP", "roomId": "RM_ZhiEo8yMFKBd", "roomName": "sip-outbound-aryn01-pjhcju", "startedAt": "1782282137537262196", "updatedAt": "1782282137537262196", "roomComposite": {"roomName": "sip-outbound-aryn01-pjhcju", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-aryn01-pjhcju.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg"}, "fileResults": [{"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg"}]}, "id": "EV_Ne7hvPzUwf2x", "createdAt": "1782282137"}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,548 DEBUG Ignoring event: egress_started
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58246 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,596 INFO EGRESS: started for room sip-outbound-aryn01-pjhcju: egress_id: "EG_w6F66eYCmdKP"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_ZhiEo8yMFKBd"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "sip-outbound-aryn01-pjhcju"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/sip-outbound-aryn01-pjhcju.ogg"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/sip-outbound-aryn01-pjhcju.ogg"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782282137537262196
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "sip-outbound-aryn01-pjhcju"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/sip-outbound-aryn01-pjhcju.ogg"
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782282137537262196
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:17,597 DEBUG Closed LiveKit client. dispatched={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU'} egress_started={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU'}
2026-06-24T06:22:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58234 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:20,644 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_56tQWvzkhVAT", "identity": "EG_w6F66eYCmdKP", "state": "ACTIVE", "joinedAt": "1782282139", "joinedAtMs": "1782282139765", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_UxMisdaS7bBG", "createdAt": "1782282140"}
2026-06-24T06:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:20,645 DEBUG Parsed room=sip-outbound-aryn01-pjhcju identity=EG_w6F66eYCmdKP
2026-06-24T06:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:20,645 DEBUG Skipping egress identity: EG_w6F66eYCmdKP
2026-06-24T06:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58256 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,100 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_E9VR7sPivkCr", "identity": "agent-AJ_o9tcgCGbrEcs", "state": "ACTIVE", "joinedAt": "1782282140", "joinedAtMs": "1782282140982", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "indigo-voice-bot"}}, "id": "EV_sX6PBQBqeFYc", "createdAt": "1782282141"}
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,101 DEBUG Parsed room=sip-outbound-aryn01-pjhcju identity=agent-AJ_o9tcgCGbrEcs
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,101 DEBUG Skipping agent identity: agent-AJ_o9tcgCGbrEcs
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58258 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,149 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju"}, "participant": {"sid": "PA_E9VR7sPivkCr", "identity": "agent-AJ_o9tcgCGbrEcs"}, "track": {"sid": "TR_AMSqeM9jyQ9fGH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "88cb68c2-c358-4fed-b4c9-9acf0a217406"}], "stream": "camera", "version": {"unixMicro": "1782282141134992"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_RX7C7sx3A3je", "createdAt": "1782282141"}
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,149 DEBUG Ignoring event: track_published
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58274 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,636 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_w6F66eYCmdKP", "roomId": "RM_ZhiEo8yMFKBd", "roomName": "sip-outbound-aryn01-pjhcju", "status": "EGRESS_ACTIVE", "startedAt": "1782282137588751096", "updatedAt": "1782282141630788745", "roomComposite": {"roomName": "sip-outbound-aryn01-pjhcju", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-aryn01-pjhcju.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659"}, "fileResults": [{"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659"}]}, "id": "EV_8vDXWRkshdN8", "createdAt": "1782282141"}
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:21,636 DEBUG Ignoring event: egress_updated
2026-06-24T06:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:58286 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,524 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_vhUb7Xsgttqh", "identity": "EG_dmrhG4nfb2ES", "state": "DISCONNECTED", "joinedAt": "1782282038", "joinedAtMs": "1782282038314", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_AvrVtnBsjPA8", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,529 INFO Participant LEFT: EG_dmrhG4nfb2ES from ws-vbt-to_r7JVR1XIo9WU
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57210 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,543 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ"}, "track": {"sid": "TR_A4PaXdANhQnhS", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "add4eef3-9e23-418e-8726-31866008c0a5"}], "stream": "unknown", "version": {"unixMicro": "1782282040929445"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_KWHWn7kEqxNY", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,545 DEBUG Ignoring event: track_unpublished
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57214 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,551 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU"}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ"}, "track": {"sid": "TR_AMFbJ3kaKLF9Hu", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "0f80463d-7221-464b-9db7-5a8b015057c2"}], "stream": "camera", "version": {"unixMicro": "1782282040984434"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_hD7u7Znbz9uG", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,551 DEBUG Ignoring event: track_unpublished
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57228 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,557 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_HainrcQ9UTQ8", "identity": "agent-AJ_WQQUHgTuKeKJ", "state": "DISCONNECTED", "joinedAt": "1782282038", "joinedAtMs": "1782282038960", "version": 25, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_v5Eac8oNATta", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,558 INFO Participant LEFT: agent-AJ_WQQUHgTuKeKJ from ws-vbt-to_r7JVR1XIo9WU
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57242 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,565 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_9VJNU6TeE9Uu", "name": "ws-vbt-to_r7JVR1XIo9WU", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282033", "creationTimeMs": "1782282033898", "turnPassword": "LtQhqeemLY38ogXLIVm7QIVXHf2wC8tX4JgoG7HrxcVB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_mhhMp3pKDUGH", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,565 DEBUG Ignoring event: room_finished
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57250 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,582 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_dmrhG4nfb2ES", "roomId": "RM_9VJNU6TeE9Uu", "roomName": "ws-vbt-to_r7JVR1XIo9WU", "status": "EGRESS_ENDING", "startedAt": "1782282035496771821", "updatedAt": "1782282166568621079", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_r7JVR1XIo9WU", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659"}, "fileResults": [{"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659"}]}, "id": "EV_GWM33EXu68TC", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,583 DEBUG Ignoring event: egress_updated
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57264 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,979 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_dmrhG4nfb2ES", "roomId": "RM_9VJNU6TeE9Uu", "roomName": "ws-vbt-to_r7JVR1XIo9WU", "status": "EGRESS_FAILED", "startedAt": "1782282035496771821", "endedAt": "1782282166968581729", "updatedAt": "1782282166968581729", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: ADN3CPRQT8KC8JHC, HostID: bGXHk8fl6/P+mJGUPkKYu0OyNYqK/KM2WfhPr7jS4c0rFAZryIs2FgQgzEba+rj6IV7KFnZtBjcMZehbPRChDqnsZ9T7Si4b, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_r7JVR1XIo9WU", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659", "endedAt": "1782282166573961417", "duration": "127008973758"}, "fileResults": [{"filename": "livekit/ws-vbt-to_r7JVR1XIo9WU.ogg", "startedAt": "1782282039564987659", "endedAt": "1782282166573961417", "duration": "127008973758"}]}, "id": "EV_oegMfHxq68Mk", "createdAt": "1782282166"}
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:22:46,979 DEBUG Ignoring event: egress_ended
2026-06-24T06:22:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57278 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:04,935 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju"}, "participant": {"sid": "PA_6maQJncMcjq6", "identity": "web-h7vzc7"}, "track": {"sid": "TR_AM4jh8A5kTFhzK", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "0", "codecs": [{"mimeType": "audio/red", "mid": "0", "cid": "f468a8f9-1b9a-4694-81e1-73604be96e9b"}], "stream": "camera", "version": {"unixMicro": "1782282137350219"}, "audioFeatures": ["TF_AUTO_GAIN_CONTROL", "TF_ECHO_CANCELLATION", "TF_NOISE_SUPPRESSION"], "backupCodecPolicy": "SIMULCAST"}, "id": "EV_9WZLWJLcdSSw", "createdAt": "1782282244"}
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:04,935 DEBUG Ignoring event: track_unpublished
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41828 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:04,944 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_6maQJncMcjq6", "identity": "web-h7vzc7", "state": "DISCONNECTED", "metadata": "{\"guest_name\":\"Aryan Mishra\",\"booking_reference\":\"ARYN01\",\"guest_mobile\":\"917983136982\",\"language\":\"English\",\"ImpactFlight\":\"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-26\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"rescheduled\\\", \\\"disruption_reason\\\": \\\"schedule change\\\"}\",\"NewFlight\":\"{\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-26\\\", \\\"departure_time_local\\\": \\\"22:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"02:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}\",\"AlternateFlights\":\"[{\\\"flight_number\\\": \\\"SV43\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"09:15\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"13:30\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV41\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-27\\\", \\\"departure_time_local\\\": \\\"14:30\\\", \\\"arrival_date\\\": \\\"2026-06-27\\\", \\\"arrival_time_local\\\": \\\"18:45\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV45\\\", \\\"departure_city\\\": \\\"Jeddah\\\", \\\"departure_airport_code\\\": \\\"JED\\\", \\\"arrival_city\\\": \\\"London\\\", \\\"arrival_airport_code\\\": \\\"LHR\\\", \\\"departure_date\\\": \\\"2026-06-28\\\", \\\"departure_time_local\\\": \\\"11:00\\\", \\\"arrival_date\\\": \\\"2026-06-28\\\", \\\"arrival_time_local\\\": \\\"15:15\\\", \\\"cabin_class\\\": \\\"Economy\\\", \\\"stops\\\": \\\"direct\\\"}]\"}", "joinedAt": "1782282136", "joinedAtMs": "1782282136617", "name": "Aryan Mishra", "version": 4, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_yy6HqCA9BCgd", "createdAt": "1782282244"}
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:04,944 INFO Participant LEFT: web-h7vzc7 from sip-outbound-aryn01-pjhcju
2026-06-24T06:24:04+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41838 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,522 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_56tQWvzkhVAT", "identity": "EG_w6F66eYCmdKP", "state": "DISCONNECTED", "joinedAt": "1782282139", "joinedAtMs": "1782282139765", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_qhWerFCpJ2b3", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,524 INFO Participant LEFT: EG_w6F66eYCmdKP from sip-outbound-aryn01-pjhcju
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40436 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,534 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju"}, "participant": {"sid": "PA_E9VR7sPivkCr", "identity": "agent-AJ_o9tcgCGbrEcs"}, "track": {"sid": "TR_AMSqeM9jyQ9fGH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "88cb68c2-c358-4fed-b4c9-9acf0a217406"}], "stream": "camera", "version": {"unixMicro": "1782282141134992"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_mfwTvpJtXeoC", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,534 DEBUG Ignoring event: track_unpublished
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40452 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,538 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_E9VR7sPivkCr", "identity": "agent-AJ_o9tcgCGbrEcs", "state": "DISCONNECTED", "joinedAt": "1782282140", "joinedAtMs": "1782282140982", "version": 18, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "indigo-voice-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_AAJJbfhMJuGy", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,540 INFO Participant LEFT: agent-AJ_o9tcgCGbrEcs from sip-outbound-aryn01-pjhcju
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40458 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,547 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_ZhiEo8yMFKBd", "name": "sip-outbound-aryn01-pjhcju", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782282136", "creationTimeMs": "1782282136616", "turnPassword": "88sYaIJ6sUhdZECf4iTGemvqOWMXdvmB9Ez2TyUQQAP", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_vPd5Sgu43cTB", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,547 DEBUG Ignoring event: room_finished
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40470 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,559 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_w6F66eYCmdKP", "roomId": "RM_ZhiEo8yMFKBd", "roomName": "sip-outbound-aryn01-pjhcju", "status": "EGRESS_ENDING", "startedAt": "1782282137588751096", "updatedAt": "1782282274551118849", "details": "End reason: Source closed", "roomComposite": {"roomName": "sip-outbound-aryn01-pjhcju", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-aryn01-pjhcju.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659"}, "fileResults": [{"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659"}]}, "id": "EV_dMTxPqtHijCN", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,560 DEBUG Ignoring event: egress_updated
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40472 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,727 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_w6F66eYCmdKP", "roomId": "RM_ZhiEo8yMFKBd", "roomName": "sip-outbound-aryn01-pjhcju", "status": "EGRESS_FAILED", "startedAt": "1782282137588751096", "endedAt": "1782282274717315910", "updatedAt": "1782282274717315910", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: S7W82D073FGRGWZS, HostID: LTr9fPiNqqX1lxocT3zq0+oPLlUUV5Js+eSlfxehbXxoIjFV+2Np2g47fEYJbmtyATCBwXVVRWcS7ChOCCfIz/9mNEdVBesx, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "sip-outbound-aryn01-pjhcju", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-aryn01-pjhcju.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659", "endedAt": "1782282274553087688", "duration": "132922301029"}, "fileResults": [{"filename": "livekit/sip-outbound-aryn01-pjhcju.ogg", "startedAt": "1782282141630786659", "endedAt": "1782282274553087688", "duration": "132922301029"}]}, "id": "EV_NCEeXMgRKfJ8", "createdAt": "1782282274"}
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:24:34,727 DEBUG Ignoring event: egress_ended
2026-06-24T06:24:34+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40476 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:29,367 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_5bebrzAjEK4x", "createdAt": "1782283649"}
2026-06-24T06:47:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:29,367 DEBUG Ignoring event: room_started
2026-06-24T06:47:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56150 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,322 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_ZnUgsVPPENta", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1002906\", \"language\": \"English\"}", "joinedAt": "1782283649", "joinedAtMs": "1782283649364", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_ZtcTtJrEuRrL", "createdAt": "1782283650"}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,322 DEBUG Parsed room=ws-vbt-to_bnyx7YomfP8S identity=vbt-to
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,322 DEBUG Dispatched set before check: {'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU'}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,322 DEBUG Added to dispatched set: ws-vbt-to_bnyx7YomfP8S
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,322 DEBUG No participant attributes found in webhook payload
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,323 DEBUG Final metadata for dispatch: {"name": "Daksh kumar", "mobile_number": "+917819021568", "alfursan_id": "1002906", "language": "English"}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,323 DEBUG Creating agent dispatch for room=ws-vbt-to_bnyx7YomfP8S identity=vbt-to
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,328 INFO Agent dispatch created: id: "AD_kU8pmdXoB8XU"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_bnyx7YomfP8S"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1002906\", \"language\": \"English\"}"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782283650327833417
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,853 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_AEys5rd3Feti", "roomId": "RM_BS8eYwFco3or", "roomName": "ws-vbt-to_bnyx7YomfP8S", "startedAt": "1782283650845460554", "updatedAt": "1782283650845460554", "roomComposite": {"roomName": "ws-vbt-to_bnyx7YomfP8S", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg"}]}, "id": "EV_FgRbeTzAFFGa", "createdAt": "1782283650"}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,853 DEBUG Ignoring event: egress_started
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56166 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,889 INFO EGRESS: started for room ws-vbt-to_bnyx7YomfP8S: egress_id: "EG_AEys5rd3Feti"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_BS8eYwFco3or"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_bnyx7YomfP8S"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_bnyx7YomfP8S.ogg"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_bnyx7YomfP8S.ogg"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782283650845460554
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_bnyx7YomfP8S"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_bnyx7YomfP8S.ogg"
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782283650845460554
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,891 DEBUG Closed LiveKit client. dispatched={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_bnyx7YomfP8S'} egress_started={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_bnyx7YomfP8S'}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56164 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,893 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S"}, "participant": {"sid": "PA_ZnUgsVPPENta", "identity": "vbt-to"}, "track": {"sid": "TR_AMJvk2vRZS7KKW", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "3fec74da-a149-479a-b67c-df18d614d60e"}], "stream": "camera", "version": {"unixMicro": "1782283650514904"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_8C72xekWMjSD", "createdAt": "1782283650"}
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:30,895 DEBUG Ignoring event: track_published
2026-06-24T06:47:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56176 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:32,540 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_yF7YaumDnW6i", "identity": "EG_AEys5rd3Feti", "state": "ACTIVE", "joinedAt": "1782283651", "joinedAtMs": "1782283651845", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_eFS3Ca2Zsegt", "createdAt": "1782283652"}
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:32,540 DEBUG Parsed room=ws-vbt-to_bnyx7YomfP8S identity=EG_AEys5rd3Feti
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:32,541 DEBUG Skipping egress identity: EG_AEys5rd3Feti
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56184 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:32,924 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_AEys5rd3Feti", "roomId": "RM_BS8eYwFco3or", "roomName": "ws-vbt-to_bnyx7YomfP8S", "status": "EGRESS_ACTIVE", "startedAt": "1782283650882741301", "updatedAt": "1782283652919093380", "roomComposite": {"roomName": "ws-vbt-to_bnyx7YomfP8S", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056"}, "fileResults": [{"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056"}]}, "id": "EV_ZnjEFfDke7Jw", "createdAt": "1782283652"}
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:47:32,924 DEBUG Ignoring event: egress_updated
2026-06-24T06:47:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56186 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:48:30,530 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S"}, "participant": {"sid": "PA_ZnUgsVPPENta", "identity": "vbt-to"}, "track": {"sid": "TR_AMJvk2vRZS7KKW", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "3fec74da-a149-479a-b67c-df18d614d60e"}], "stream": "camera", "version": {"unixMicro": "1782283650514904"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_DeNEShmF4Vcm", "createdAt": "1782283710"}
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:48:30,531 DEBUG Ignoring event: track_unpublished
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:38804 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:48:30,537 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_ZnUgsVPPENta", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1002906\", \"language\": \"English\"}", "joinedAt": "1782283649", "joinedAtMs": "1782283649364", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_LtEPPU3wDep2", "createdAt": "1782283710"}
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:48:30,537 INFO Participant LEFT: vbt-to from ws-vbt-to_bnyx7YomfP8S
2026-06-24T06:48:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:38810 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,525 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_yF7YaumDnW6i", "identity": "EG_AEys5rd3Feti", "state": "DISCONNECTED", "joinedAt": "1782283651", "joinedAtMs": "1782283651845", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_g5m9Ey7Uacm7", "createdAt": "1782283740"}
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,526 INFO Participant LEFT: EG_AEys5rd3Feti from ws-vbt-to_bnyx7YomfP8S
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35962 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,530 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_BS8eYwFco3or", "name": "ws-vbt-to_bnyx7YomfP8S", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782283649", "creationTimeMs": "1782283649363", "turnPassword": "VBtWreIBf3Hg7Dpua4OT6fSt7xZBFLlObLMWdreT1CRB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_U8rwMXiV2JQ2", "createdAt": "1782283740"}
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,530 DEBUG Ignoring event: room_finished
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35976 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,538 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_AEys5rd3Feti", "roomId": "RM_BS8eYwFco3or", "roomName": "ws-vbt-to_bnyx7YomfP8S", "status": "EGRESS_ENDING", "startedAt": "1782283650882741301", "updatedAt": "1782283740532886911", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_bnyx7YomfP8S", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056"}, "fileResults": [{"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056"}]}, "id": "EV_fTZBQ7ueLTBe", "createdAt": "1782283740"}
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,538 DEBUG Ignoring event: egress_updated
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35984 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,662 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_AEys5rd3Feti", "roomId": "RM_BS8eYwFco3or", "roomName": "ws-vbt-to_bnyx7YomfP8S", "status": "EGRESS_FAILED", "startedAt": "1782283650882741301", "endedAt": "1782283740655193961", "updatedAt": "1782283740655193961", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: 5TFBJYQ77TWASHFP, HostID: W4KncHpOQNJJPm25RGL8QI3b10BBCYCxe6C1PW8oKS+amhCEE3TjyZ2geJlTZIYbBBO7s0D6AqTOEjBZinCvYimf5hgy8mAX, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_bnyx7YomfP8S", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056", "endedAt": "1782283740534345111", "duration": "87615254055"}, "fileResults": [{"filename": "livekit/ws-vbt-to_bnyx7YomfP8S.ogg", "startedAt": "1782283652919091056", "endedAt": "1782283740534345111", "duration": "87615254055"}]}, "id": "EV_AknNUeGA3L4j", "createdAt": "1782283740"}
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:49:00,662 DEBUG Ignoring event: egress_ended
2026-06-24T06:49:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35986 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:51,998 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_xoPs3M3zsswb", "createdAt": "1782284391"}
2026-06-24T06:59:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:51,998 DEBUG Ignoring event: room_started
2026-06-24T06:59:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46866 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_GufZw2ZeXwDa", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"agam arora\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782284391", "joinedAtMs": "1782284391996", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_HTH7jq2qekfK", "createdAt": "1782284392"}
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG Parsed room=ws-vbt-to_pm9I99OnT95d identity=vbt-to
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG Dispatched set before check: {'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_bnyx7YomfP8S'}
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG Added to dispatched set: ws-vbt-to_pm9I99OnT95d
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG No participant attributes found in webhook payload
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,795 DEBUG Final metadata for dispatch: {"name": "agam arora", "mobile_number": "+917819021568", "alfursan_id": "100002906", "language": "English"}
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,796 DEBUG Creating agent dispatch for room=ws-vbt-to_pm9I99OnT95d identity=vbt-to
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:52,801 INFO Agent dispatch created: id: "AD_A6ybUMx6CtWU"
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_pm9I99OnT95d"
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"agam arora\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}"
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782284392800699028
2026-06-24T06:59:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,324 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_Ub8KY2hUvRA6", "roomId": "RM_k5a2GKWyH4Th", "roomName": "ws-vbt-to_pm9I99OnT95d", "startedAt": "1782284393318884440", "updatedAt": "1782284393318884440", "roomComposite": {"roomName": "ws-vbt-to_pm9I99OnT95d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg"}]}, "id": "EV_ptT4GXeroke3", "createdAt": "1782284393"}
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,324 DEBUG Ignoring event: egress_started
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46890 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,356 INFO EGRESS: started for room ws-vbt-to_pm9I99OnT95d: egress_id: "EG_Ub8KY2hUvRA6"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_k5a2GKWyH4Th"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_pm9I99OnT95d"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_pm9I99OnT95d.ogg"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_pm9I99OnT95d.ogg"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782284393318884440
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_pm9I99OnT95d"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_pm9I99OnT95d.ogg"
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782284393318884440
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,357 DEBUG Closed LiveKit client. dispatched={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_bnyx7YomfP8S'} egress_started={'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_bnyx7YomfP8S'}
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46880 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,363 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_GufZw2ZeXwDa", "identity": "vbt-to"}, "track": {"sid": "TR_AMTfFUGgattYid", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c734b954-3ac3-4653-9641-b114a84f26d2"}], "stream": "camera", "version": {"unixMicro": "1782284392941291"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_afBuFjEuqf2a", "createdAt": "1782284392"}
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:53,364 DEBUG Ignoring event: track_published
2026-06-24T06:59:53+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46900 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,040 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_9DaVEfcQEQkQ", "identity": "EG_Ub8KY2hUvRA6", "state": "ACTIVE", "joinedAt": "1782284394", "joinedAtMs": "1782284394346", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_ULbuez8Gxoya", "createdAt": "1782284395"}
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,041 DEBUG Parsed room=ws-vbt-to_pm9I99OnT95d identity=EG_Ub8KY2hUvRA6
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,041 DEBUG Skipping egress identity: EG_Ub8KY2hUvRA6
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46908 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,057 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y", "state": "ACTIVE", "joinedAt": "1782284394", "joinedAtMs": "1782284394925", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_hCadCXs9yzMd", "createdAt": "1782284395"}
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,058 DEBUG Parsed room=ws-vbt-to_pm9I99OnT95d identity=agent-AJ_jakVGR6LSR9Y
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,058 DEBUG Skipping agent identity: agent-AJ_jakVGR6LSR9Y
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46918 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,389 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_Ub8KY2hUvRA6", "roomId": "RM_k5a2GKWyH4Th", "roomName": "ws-vbt-to_pm9I99OnT95d", "status": "EGRESS_ACTIVE", "startedAt": "1782284393348905827", "updatedAt": "1782284395383469638", "roomComposite": {"roomName": "ws-vbt-to_pm9I99OnT95d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480"}, "fileResults": [{"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480"}]}, "id": "EV_8M9Rm3t7amyw", "createdAt": "1782284395"}
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:55,389 DEBUG Ignoring event: egress_updated
2026-06-24T06:59:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46934 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:56,751 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y"}, "track": {"sid": "TR_Am6WNLCtbeDJp", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "6b43bd6d-6340-47a2-83ab-0f1e832cf0c7"}], "stream": "unknown", "version": {"unixMicro": "1782284396745262"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_kwqpB6aHKXeL", "createdAt": "1782284396"}
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:56,751 DEBUG Ignoring event: track_published
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60006 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:56,811 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y"}, "track": {"sid": "TR_AMboopjobtJ9sR", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "af203a90-0c75-4a8c-8414-b5e274517e16"}], "stream": "camera", "version": {"unixMicro": "1782284396797381"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_3c7Am8oZe7c3", "createdAt": "1782284396"}
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 06:59:56,811 DEBUG Ignoring event: track_published
2026-06-24T06:59:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60008 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:29,391 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_GufZw2ZeXwDa", "identity": "vbt-to"}, "track": {"sid": "TR_AMTfFUGgattYid", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c734b954-3ac3-4653-9641-b114a84f26d2"}], "stream": "camera", "version": {"unixMicro": "1782284392941291"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_zPTdj8aC8yDD", "createdAt": "1782285209"}
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:29,391 DEBUG Ignoring event: track_unpublished
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56762 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:29,397 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_GufZw2ZeXwDa", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"agam arora\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782284391", "joinedAtMs": "1782284391996", "name": "vbt-to", "version": 6, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CONNECTION_TIMEOUT"}, "id": "EV_aQu22iQFHXHF", "createdAt": "1782285209"}
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:29,398 INFO Participant LEFT: vbt-to from ws-vbt-to_pm9I99OnT95d
2026-06-24T07:13:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56764 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,524 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y"}, "track": {"sid": "TR_Am6WNLCtbeDJp", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "6b43bd6d-6340-47a2-83ab-0f1e832cf0c7"}], "stream": "unknown", "version": {"unixMicro": "1782284396745262"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_syK5Z4MFYoPt", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,526 DEBUG Ignoring event: track_unpublished
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36466 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,537 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d"}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y"}, "track": {"sid": "TR_AMboopjobtJ9sR", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "af203a90-0c75-4a8c-8414-b5e274517e16"}], "stream": "camera", "version": {"unixMicro": "1782284396797381"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_P3vVZgpmnAWL", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,537 DEBUG Ignoring event: track_unpublished
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36470 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,541 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_eLGh6XsvDYZd", "identity": "agent-AJ_jakVGR6LSR9Y", "state": "DISCONNECTED", "joinedAt": "1782284394", "joinedAtMs": "1782284394925", "version": 119, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "speaking", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_NPr2L5V5EUvn", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,541 INFO Participant LEFT: agent-AJ_jakVGR6LSR9Y from ws-vbt-to_pm9I99OnT95d
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36484 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,546 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_9DaVEfcQEQkQ", "identity": "EG_Ub8KY2hUvRA6", "state": "DISCONNECTED", "joinedAt": "1782284394", "joinedAtMs": "1782284394346", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_ox7ErBFHuZvZ", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,546 INFO Participant LEFT: EG_Ub8KY2hUvRA6 from ws-vbt-to_pm9I99OnT95d
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36500 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,554 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_k5a2GKWyH4Th", "name": "ws-vbt-to_pm9I99OnT95d", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782284391", "creationTimeMs": "1782284391995", "turnPassword": "KoPeZc658HlW4FjXfJKcWN6MQSCuL8KII7oyywf8mhXA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_pzoX4xCj5DEi", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,554 DEBUG Ignoring event: room_finished
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36502 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,583 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_Ub8KY2hUvRA6", "roomId": "RM_k5a2GKWyH4Th", "roomName": "ws-vbt-to_pm9I99OnT95d", "status": "EGRESS_ENDING", "startedAt": "1782284393348905827", "updatedAt": "1782285239574648572", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_pm9I99OnT95d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480"}, "fileResults": [{"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480"}]}, "id": "EV_mynDvvJJ7JWe", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,584 DEBUG Ignoring event: egress_updated
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36508 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,989 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_Ub8KY2hUvRA6", "roomId": "RM_k5a2GKWyH4Th", "roomName": "ws-vbt-to_pm9I99OnT95d", "status": "EGRESS_FAILED", "startedAt": "1782284393348905827", "endedAt": "1782285239984283734", "updatedAt": "1782285239984283734", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: CreateMultipartUpload, https response error StatusCode: 403, RequestID: WBA9VYJ0XRWAJTZW, HostID: 2bF4aA4+iHU4fqNPZpXTv0HZbz2fp+6qys3yoIlqmjW+iMAlIDjgORkr0Dq1SCFA6t4fG8y+kHc=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_pm9I99OnT95d", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480", "endedAt": "1782285239576409171", "duration": "844192941691"}, "fileResults": [{"filename": "livekit/ws-vbt-to_pm9I99OnT95d.ogg", "startedAt": "1782284395383467480", "endedAt": "1782285239576409171", "duration": "844192941691"}]}, "id": "EV_BrmatrVo6KGH", "createdAt": "1782285239"}
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 07:13:59,989 DEBUG Ignoring event: egress_ended
2026-06-24T07:13:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:36512 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,221 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_eDCFwTnk3vzE", "createdAt": "1782290714"}
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,221 DEBUG Ignoring event: room_started
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60086 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_7cKsD39pDkKs", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782290714", "joinedAtMs": "1782290714217", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_vBntctzbAWoG", "createdAt": "1782290714"}
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG Parsed room=ws-vbt-to_KFtZ9v23RE2r identity=vbt-to
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG Dispatched set before check: {'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_bnyx7YomfP8S'}
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG Added to dispatched set: ws-vbt-to_KFtZ9v23RE2r
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG No participant attributes found in webhook payload
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,897 DEBUG Final metadata for dispatch: {"name": "Daksh kumar", "mobile_number": "+917819021568", "alfursan_id": "100002906", "language": "English"}
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,898 DEBUG Creating agent dispatch for room=ws-vbt-to_KFtZ9v23RE2r identity=vbt-to
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:14,903 INFO Agent dispatch created: id: "AD_rCuWx4UhjEJh"
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_KFtZ9v23RE2r"
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}"
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782290714902591417
2026-06-24T08:45:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,558 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_jpGUPrbY5DKx", "roomId": "RM_XwSL44wwNbko", "roomName": "ws-vbt-to_KFtZ9v23RE2r", "startedAt": "1782290715551583888", "updatedAt": "1782290715551583888", "roomComposite": {"roomName": "ws-vbt-to_KFtZ9v23RE2r", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg"}]}, "id": "EV_9KQFB3NNnahp", "createdAt": "1782290715"}
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,558 DEBUG Ignoring event: egress_started
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60108 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,649 INFO EGRESS: started for room ws-vbt-to_KFtZ9v23RE2r: egress_id: "EG_jpGUPrbY5DKx"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_XwSL44wwNbko"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_KFtZ9v23RE2r"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782290715551583888
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_KFtZ9v23RE2r"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg"
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782290715551583888
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,650 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60096 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,654 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_7cKsD39pDkKs", "identity": "vbt-to"}, "track": {"sid": "TR_AMweZN6AP3Eg6V", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c46915cc-70ec-4ef9-bf44-9e65a022d4ff"}], "stream": "camera", "version": {"unixMicro": "1782290714970297"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_tdzNRgRHiRyV", "createdAt": "1782290714"}
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:15,654 DEBUG Ignoring event: track_published
2026-06-24T08:45:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60120 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:17,618 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL", "state": "ACTIVE", "joinedAt": "1782290717", "joinedAtMs": "1782290717440", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_hcV5iuCH4phW", "createdAt": "1782290717"}
2026-06-24T08:45:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:17,618 DEBUG Parsed room=ws-vbt-to_KFtZ9v23RE2r identity=agent-AJ_hhi6AGpN7bPL
2026-06-24T08:45:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:17,618 DEBUG Skipping agent identity: agent-AJ_hhi6AGpN7bPL
2026-06-24T08:45:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59590 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,008 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_jbvywteZ5ocN", "identity": "EG_jpGUPrbY5DKx", "state": "ACTIVE", "joinedAt": "1782290718", "joinedAtMs": "1782290718228", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_bLhGzUUZwg83", "createdAt": "1782290719"}
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,008 DEBUG Parsed room=ws-vbt-to_KFtZ9v23RE2r identity=EG_jpGUPrbY5DKx
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,008 DEBUG Skipping egress identity: EG_jpGUPrbY5DKx
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59596 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,593 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL"}, "track": {"sid": "TR_AC2e8cd3v9AZW", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "666e8c9a-4348-4b7a-9ade-7ca9f85f810a"}], "stream": "unknown", "version": {"unixMicro": "1782290719578065"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_ehnSSq2Bsj2g", "createdAt": "1782290719"}
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,593 DEBUG Ignoring event: track_published
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59604 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,641 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL"}, "track": {"sid": "TR_AM3dNhR6qhSL9n", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "e1852e0a-6d0b-427c-80a4-a9452c9b2b24"}], "stream": "camera", "version": {"unixMicro": "1782290719631076"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_JvsfSVjTgKSu", "createdAt": "1782290719"}
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,641 DEBUG Ignoring event: track_published
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59620 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,709 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_jpGUPrbY5DKx", "roomId": "RM_XwSL44wwNbko", "roomName": "ws-vbt-to_KFtZ9v23RE2r", "status": "EGRESS_ACTIVE", "startedAt": "1782290715640312017", "updatedAt": "1782290719698167322", "roomComposite": {"roomName": "ws-vbt-to_KFtZ9v23RE2r", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974"}, "fileResults": [{"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974"}]}, "id": "EV_Viea7dRDBzMc", "createdAt": "1782290719"}
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:45:19,709 DEBUG Ignoring event: egress_updated
2026-06-24T08:45:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59628 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:09,160 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_7cKsD39pDkKs", "identity": "vbt-to"}, "track": {"sid": "TR_AMweZN6AP3Eg6V", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "c46915cc-70ec-4ef9-bf44-9e65a022d4ff"}], "stream": "camera", "version": {"unixMicro": "1782290714970297"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_i5ZJ6GxNUBfW", "createdAt": "1782291069"}
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:09,162 DEBUG Ignoring event: track_unpublished
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57014 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:09,169 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_7cKsD39pDkKs", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782290714", "joinedAtMs": "1782290714217", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "PARTICIPANT_REMOVED"}, "id": "EV_jXaZvkVaQvLK", "createdAt": "1782291069"}
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:09,171 INFO Participant LEFT: vbt-to from ws-vbt-to_KFtZ9v23RE2r
2026-06-24T08:51:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57016 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,523 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL"}, "track": {"sid": "TR_AC2e8cd3v9AZW", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "666e8c9a-4348-4b7a-9ade-7ca9f85f810a"}], "stream": "unknown", "version": {"unixMicro": "1782290719578065"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_NyoLx3jGu3Vh", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,523 DEBUG Ignoring event: track_unpublished
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47936 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,528 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r"}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL"}, "track": {"sid": "TR_AM3dNhR6qhSL9n", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "e1852e0a-6d0b-427c-80a4-a9452c9b2b24"}], "stream": "camera", "version": {"unixMicro": "1782290719631076"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_5YiDxBJ5gHTS", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,528 DEBUG Ignoring event: track_unpublished
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47952 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,540 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_UdsE6uK2pTp6", "identity": "agent-AJ_hhi6AGpN7bPL", "state": "DISCONNECTED", "joinedAt": "1782290717", "joinedAtMs": "1782290717440", "version": 63, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_2Dfho4aDqpZi", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,541 INFO Participant LEFT: agent-AJ_hhi6AGpN7bPL from ws-vbt-to_KFtZ9v23RE2r
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47964 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,548 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_jbvywteZ5ocN", "identity": "EG_jpGUPrbY5DKx", "state": "DISCONNECTED", "joinedAt": "1782290718", "joinedAtMs": "1782290718228", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_GFuK3zUL4oBT", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,548 INFO Participant LEFT: EG_jpGUPrbY5DKx from ws-vbt-to_KFtZ9v23RE2r
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47978 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,553 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_XwSL44wwNbko", "name": "ws-vbt-to_KFtZ9v23RE2r", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782290714", "creationTimeMs": "1782290714216", "turnPassword": "S8QYjUheP2exab0a5dO1bpRgcimtJW3NA7mfuLxsDxcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_fJHiEtzu7wwh", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,553 DEBUG Ignoring event: room_finished
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47988 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,569 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_jpGUPrbY5DKx", "roomId": "RM_XwSL44wwNbko", "roomName": "ws-vbt-to_KFtZ9v23RE2r", "status": "EGRESS_ENDING", "startedAt": "1782290715640312017", "updatedAt": "1782291099562172978", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_KFtZ9v23RE2r", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974"}, "fileResults": [{"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974"}]}, "id": "EV_xd9bsDPax3NS", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,570 DEBUG Ignoring event: egress_updated
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47996 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,903 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_jpGUPrbY5DKx", "roomId": "RM_XwSL44wwNbko", "roomName": "ws-vbt-to_KFtZ9v23RE2r", "status": "EGRESS_FAILED", "startedAt": "1782290715640312017", "endedAt": "1782291099896463584", "updatedAt": "1782291099896463584", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: CreateMultipartUpload, https response error StatusCode: 403, RequestID: T9N2SZ10PEHHRH9P, HostID: o9he/VUq2Hb+inoig7E+VYjEDfc5raI69TVI9fZkERZf0d0Z8qNOEiK0+jMoOBtYU27EcY/bWCa5ULTa9Ed5wPNa27lJxXni, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_KFtZ9v23RE2r", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974", "endedAt": "1782291099565150312", "duration": "379866986338"}, "fileResults": [{"filename": "livekit/ws-vbt-to_KFtZ9v23RE2r.ogg", "startedAt": "1782290719698163974", "endedAt": "1782291099565150312", "duration": "379866986338"}]}, "id": "EV_mLtWYeMgarPT", "createdAt": "1782291099"}
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 08:51:39,903 DEBUG Ignoring event: egress_ended
2026-06-24T08:51:39+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48010 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,108 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_uWd4UnZ4Govn", "createdAt": "1782297062"}
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,108 DEBUG Ignoring event: room_started
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44880 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,970 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_MHxsX64Ng7MN", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782297062", "joinedAtMs": "1782297062095", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_doxgGxeMs9kB", "createdAt": "1782297062"}
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,970 DEBUG Parsed room=ws-vbt-to_8NSGcn1IMVxy identity=vbt-to
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,970 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,971 DEBUG Added to dispatched set: ws-vbt-to_8NSGcn1IMVxy
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,971 DEBUG No participant attributes found in webhook payload
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,971 DEBUG Final metadata for dispatch: {"name": "Daksh kumar", "mobile_number": "+917819021568", "alfursan_id": "100002906", "language": "English"}
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,971 DEBUG Creating agent dispatch for room=ws-vbt-to_8NSGcn1IMVxy identity=vbt-to
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:02,977 INFO Agent dispatch created: id: "AD_SRfRjpoC46He"
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_8NSGcn1IMVxy"
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}"
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782297062976083255
2026-06-24T10:31:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,642 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_qfqLPSR6LUGL", "roomId": "RM_JyguxbFSy3dJ", "roomName": "ws-vbt-to_8NSGcn1IMVxy", "startedAt": "1782297063638096752", "updatedAt": "1782297063638096752", "roomComposite": {"roomName": "ws-vbt-to_8NSGcn1IMVxy", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg"}]}, "id": "EV_g2oxvByKi3UE", "createdAt": "1782297063"}
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,642 DEBUG Ignoring event: egress_started
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44896 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,743 INFO EGRESS: started for room ws-vbt-to_8NSGcn1IMVxy: egress_id: "EG_qfqLPSR6LUGL"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_JyguxbFSy3dJ"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_8NSGcn1IMVxy"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782297063638096752
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_8NSGcn1IMVxy"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg"
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782297063638096752
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,744 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44882 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,751 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_MHxsX64Ng7MN", "identity": "vbt-to"}, "track": {"sid": "TR_AMoxTjkbhVmCB8", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "0320d154-fe64-4f14-bd2f-315ae16e69bd"}], "stream": "camera", "version": {"unixMicro": "1782297063064193"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_GkAhckuchz2b", "createdAt": "1782297063"}
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:03,751 DEBUG Ignoring event: track_published
2026-06-24T10:31:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44904 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:05,945 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n", "state": "ACTIVE", "joinedAt": "1782297065", "joinedAtMs": "1782297065638", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_S6h9aNMyEy2P", "createdAt": "1782297065"}
2026-06-24T10:31:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:05,946 DEBUG Parsed room=ws-vbt-to_8NSGcn1IMVxy identity=agent-AJ_pFSGQm4yNy2n
2026-06-24T10:31:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:05,946 DEBUG Skipping agent identity: agent-AJ_pFSGQm4yNy2n
2026-06-24T10:31:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37126 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,198 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_ESgKsqmynMxD", "identity": "EG_qfqLPSR6LUGL", "state": "ACTIVE", "joinedAt": "1782297066", "joinedAtMs": "1782297066433", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_sJxKQcnNAttf", "createdAt": "1782297067"}
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,199 DEBUG Parsed room=ws-vbt-to_8NSGcn1IMVxy identity=EG_qfqLPSR6LUGL
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,199 DEBUG Skipping egress identity: EG_qfqLPSR6LUGL
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37140 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,787 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_qfqLPSR6LUGL", "roomId": "RM_JyguxbFSy3dJ", "roomName": "ws-vbt-to_8NSGcn1IMVxy", "status": "EGRESS_ACTIVE", "startedAt": "1782297063735568300", "updatedAt": "1782297067781995848", "roomComposite": {"roomName": "ws-vbt-to_8NSGcn1IMVxy", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262"}, "fileResults": [{"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262"}]}, "id": "EV_gJjoCscMuump", "createdAt": "1782297067"}
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,788 DEBUG Ignoring event: egress_updated
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37144 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,852 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n"}, "track": {"sid": "TR_AX7gn3xQdMsoJ", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "40f2350a-5157-4b30-b3af-1d2a10177149"}], "stream": "unknown", "version": {"unixMicro": "1782297067845139"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_rWiFtNqgYwyi", "createdAt": "1782297067"}
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,852 DEBUG Ignoring event: track_published
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37156 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,915 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n"}, "track": {"sid": "TR_AMbiUk58bW3Mjf", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "c0846560-2c69-4aa2-87c7-c6c22a4eda03"}], "stream": "camera", "version": {"unixMicro": "1782297067902045"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_rr7wLjw974Pb", "createdAt": "1782297067"}
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:31:07,915 DEBUG Ignoring event: track_published
2026-06-24T10:31:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37168 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:05,090 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_MHxsX64Ng7MN", "identity": "vbt-to"}, "track": {"sid": "TR_AMoxTjkbhVmCB8", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "0320d154-fe64-4f14-bd2f-315ae16e69bd"}], "stream": "camera", "version": {"unixMicro": "1782297063064193"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_2WTeaNyaCgrq", "createdAt": "1782297665"}
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:05,092 DEBUG Ignoring event: track_unpublished
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33562 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:05,096 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_MHxsX64Ng7MN", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"100002906\", \"language\": \"English\"}", "joinedAt": "1782297062", "joinedAtMs": "1782297062095", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_3dKbboVWAuER", "createdAt": "1782297665"}
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:05,096 INFO Participant LEFT: vbt-to from ws-vbt-to_8NSGcn1IMVxy
2026-06-24T10:41:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33576 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,527 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n"}, "track": {"sid": "TR_AX7gn3xQdMsoJ", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "40f2350a-5157-4b30-b3af-1d2a10177149"}], "stream": "unknown", "version": {"unixMicro": "1782297067845139"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_huQ9a6tJfuNn", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,527 DEBUG Ignoring event: track_unpublished
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52432 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,536 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy"}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n"}, "track": {"sid": "TR_AMbiUk58bW3Mjf", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "c0846560-2c69-4aa2-87c7-c6c22a4eda03"}], "stream": "camera", "version": {"unixMicro": "1782297067902045"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_HYBsDR2ThG2p", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,537 DEBUG Ignoring event: track_unpublished
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52444 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,546 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_5Es4uLwQWxa5", "identity": "agent-AJ_pFSGQm4yNy2n", "state": "DISCONNECTED", "joinedAt": "1782297065", "joinedAtMs": "1782297065638", "version": 67, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_m9nMBzVpQwBp", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,546 INFO Participant LEFT: agent-AJ_pFSGQm4yNy2n from ws-vbt-to_8NSGcn1IMVxy
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52460 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,550 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_ESgKsqmynMxD", "identity": "EG_qfqLPSR6LUGL", "state": "DISCONNECTED", "joinedAt": "1782297066", "joinedAtMs": "1782297066433", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_q899uyhEBNV8", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,550 INFO Participant LEFT: EG_qfqLPSR6LUGL from ws-vbt-to_8NSGcn1IMVxy
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52462 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,553 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_JyguxbFSy3dJ", "name": "ws-vbt-to_8NSGcn1IMVxy", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782297062", "creationTimeMs": "1782297062093", "turnPassword": "odClSNwRel2KR0VJ6aPqsv5pjD30TIFLSmNNaosbOjS", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_dVJx96pjLYed", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,553 DEBUG Ignoring event: room_finished
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52476 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,581 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_qfqLPSR6LUGL", "roomId": "RM_JyguxbFSy3dJ", "roomName": "ws-vbt-to_8NSGcn1IMVxy", "status": "EGRESS_ENDING", "startedAt": "1782297063735568300", "updatedAt": "1782297695571924880", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_8NSGcn1IMVxy", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262"}, "fileResults": [{"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262"}]}, "id": "EV_f4cSYzzcsmbs", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,581 DEBUG Ignoring event: egress_updated
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:52482 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,935 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_qfqLPSR6LUGL", "roomId": "RM_JyguxbFSy3dJ", "roomName": "ws-vbt-to_8NSGcn1IMVxy", "status": "EGRESS_FAILED", "startedAt": "1782297063735568300", "endedAt": "1782297695927230474", "updatedAt": "1782297695927230474", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: CreateMultipartUpload, https response error StatusCode: 403, RequestID: CC6VWZG2ZEWMZGQC, HostID: FnDgSi/DXNE4XVrp9J+LXiQwoUyZbU10+qlNV9tiPx5TH6CMIttMyZ9k25H/7y6YIvV4SWiSueKLLADXTionQzJvL4X2MaHI, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_8NSGcn1IMVxy", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262", "endedAt": "1782297695575208076", "duration": "627793214814"}, "fileResults": [{"filename": "livekit/ws-vbt-to_8NSGcn1IMVxy.ogg", "startedAt": "1782297067781993262", "endedAt": "1782297695575208076", "duration": "627793214814"}]}, "id": "EV_UekLCzwATwc2", "createdAt": "1782297695"}
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:41:35,936 DEBUG Ignoring event: egress_ended
2026-06-24T10:41:35+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35088 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:08+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:08,945 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_Kjfs8yw3AF2V", "createdAt": "1782298388"}
2026-06-24T10:53:08+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:08,945 DEBUG Ignoring event: room_started
2026-06-24T10:53:08+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59586 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,797 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_HbhQti69RweU", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782298388", "joinedAtMs": "1782298388941", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_QdGsBAXPEhB6", "createdAt": "1782298389"}
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,797 DEBUG Parsed room=ws-vbt-to_S9dt8twBqRM0 identity=vbt-to
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,797 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,797 DEBUG Added to dispatched set: ws-vbt-to_S9dt8twBqRM0
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,798 DEBUG No participant attributes found in webhook payload
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,798 DEBUG Final metadata for dispatch: {"name": "Daksh kumar", "mobile_number": "+917819021568", "alfursan_id": "1000022906", "language": "Arabic"}
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,798 DEBUG Creating agent dispatch for room=ws-vbt-to_S9dt8twBqRM0 identity=vbt-to
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:09,804 INFO Agent dispatch created: id: "AD_mUEcLvCX83uq"
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_S9dt8twBqRM0"
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}"
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782298389803493777
2026-06-24T10:53:09+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,329 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_ycHNuyBxz4VY", "roomId": "RM_tcPKum2oAQPq", "roomName": "ws-vbt-to_S9dt8twBqRM0", "startedAt": "1782298390321643168", "updatedAt": "1782298390321643168", "roomComposite": {"roomName": "ws-vbt-to_S9dt8twBqRM0", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg"}]}, "id": "EV_hvEWocjxRsby", "createdAt": "1782298390"}
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,329 DEBUG Ignoring event: egress_started
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59614 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,365 INFO EGRESS: started for room ws-vbt-to_S9dt8twBqRM0: egress_id: "EG_ycHNuyBxz4VY"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_tcPKum2oAQPq"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_S9dt8twBqRM0"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_S9dt8twBqRM0.ogg"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_S9dt8twBqRM0.ogg"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782298390321643168
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_S9dt8twBqRM0"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_S9dt8twBqRM0.ogg"
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782298390321643168
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,366 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59602 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,371 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_HbhQti69RweU", "identity": "vbt-to"}, "track": {"sid": "TR_AMriQ9NQKntQJ8", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "79836a8f-4ab3-4cd7-8a16-1a1d81058af5"}], "stream": "camera", "version": {"unixMicro": "1782298389881594"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_VqffTHftH8uk", "createdAt": "1782298389"}
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:10,371 DEBUG Ignoring event: track_published
2026-06-24T10:53:10+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59616 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,031 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW", "state": "ACTIVE", "joinedAt": "1782298391", "joinedAtMs": "1782298391948", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_a5e9en9xeDhK", "createdAt": "1782298392"}
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,031 DEBUG Parsed room=ws-vbt-to_S9dt8twBqRM0 identity=agent-AJ_tvbKPNVEZdJW
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,031 DEBUG Skipping agent identity: agent-AJ_tvbKPNVEZdJW
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59626 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,044 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_NLF9rnA3frtV", "identity": "EG_ycHNuyBxz4VY", "state": "ACTIVE", "joinedAt": "1782298391", "joinedAtMs": "1782298391346", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_Sewe874owZpV", "createdAt": "1782298392"}
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,045 DEBUG Parsed room=ws-vbt-to_S9dt8twBqRM0 identity=EG_ycHNuyBxz4VY
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,046 DEBUG Skipping egress identity: EG_ycHNuyBxz4VY
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59642 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,403 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_ycHNuyBxz4VY", "roomId": "RM_tcPKum2oAQPq", "roomName": "ws-vbt-to_S9dt8twBqRM0", "status": "EGRESS_ACTIVE", "startedAt": "1782298390359077503", "updatedAt": "1782298392398843443", "roomComposite": {"roomName": "ws-vbt-to_S9dt8twBqRM0", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889"}, "fileResults": [{"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889"}]}, "id": "EV_dXs4LLuCPw8J", "createdAt": "1782298392"}
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:12,403 DEBUG Ignoring event: egress_updated
2026-06-24T10:53:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59650 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:13,617 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW"}, "track": {"sid": "TR_A272Y2Coxevbi", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "4e4bfc13-c589-4ba8-b29a-d204d6d57554"}], "stream": "unknown", "version": {"unixMicro": "1782298393607742"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_CoN5sEQUSXsY", "createdAt": "1782298393"}
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:13,618 DEBUG Ignoring event: track_published
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59654 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:13,681 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW"}, "track": {"sid": "TR_AMkpSCsEzA3oAF", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "e52c6b89-1336-4171-bfe9-0156928d7d3c"}], "stream": "camera", "version": {"unixMicro": "1782298393675698"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_r9amWLjReahZ", "createdAt": "1782298393"}
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 10:53:13,681 DEBUG Ignoring event: track_published
2026-06-24T10:53:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59658 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:01:51,388 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_HbhQti69RweU", "identity": "vbt-to"}, "track": {"sid": "TR_AMriQ9NQKntQJ8", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "79836a8f-4ab3-4cd7-8a16-1a1d81058af5"}], "stream": "camera", "version": {"unixMicro": "1782298389881594"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_D6tphcjzFXEF", "createdAt": "1782298911"}
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:01:51,389 DEBUG Ignoring event: track_unpublished
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40230 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:01:51,398 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_HbhQti69RweU", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782298388", "joinedAtMs": "1782298388941", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "PARTICIPANT_REMOVED"}, "id": "EV_xPH9TwoCitL3", "createdAt": "1782298911"}
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:01:51,398 INFO Participant LEFT: vbt-to from ws-vbt-to_S9dt8twBqRM0
2026-06-24T11:01:51+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:40238 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,526 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_NLF9rnA3frtV", "identity": "EG_ycHNuyBxz4VY", "state": "DISCONNECTED", "joinedAt": "1782298391", "joinedAtMs": "1782298391346", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_vAA9ViZB92aa", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,527 INFO Participant LEFT: EG_ycHNuyBxz4VY from ws-vbt-to_S9dt8twBqRM0
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53518 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,532 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW"}, "track": {"sid": "TR_A272Y2Coxevbi", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "4e4bfc13-c589-4ba8-b29a-d204d6d57554"}], "stream": "unknown", "version": {"unixMicro": "1782298393607742"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_gfvqGpwzVwXY", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,532 DEBUG Ignoring event: track_unpublished
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53526 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,540 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0"}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW"}, "track": {"sid": "TR_AMkpSCsEzA3oAF", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "e52c6b89-1336-4171-bfe9-0156928d7d3c"}], "stream": "camera", "version": {"unixMicro": "1782298393675698"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_hcu8ZfmV5RnS", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,540 DEBUG Ignoring event: track_unpublished
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53542 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,544 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_dQGD4PvrnWKE", "identity": "agent-AJ_tvbKPNVEZdJW", "state": "DISCONNECTED", "joinedAt": "1782298391", "joinedAtMs": "1782298391948", "version": 55, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_yEkT37Jr5qZY", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,544 INFO Participant LEFT: agent-AJ_tvbKPNVEZdJW from ws-vbt-to_S9dt8twBqRM0
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53558 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,550 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_tcPKum2oAQPq", "name": "ws-vbt-to_S9dt8twBqRM0", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782298388", "creationTimeMs": "1782298388940", "turnPassword": "hU0C8f2riDFd0Zx00DwhWpHZUCV2Mt7Kn7ZasXNpjAI", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_QPe27Rr7uVKT", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,550 DEBUG Ignoring event: room_finished
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53562 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,566 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_ycHNuyBxz4VY", "roomId": "RM_tcPKum2oAQPq", "roomName": "ws-vbt-to_S9dt8twBqRM0", "status": "EGRESS_ENDING", "startedAt": "1782298390359077503", "updatedAt": "1782298941558042074", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_S9dt8twBqRM0", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889"}, "fileResults": [{"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889"}]}, "id": "EV_BLwoc98tbXhL", "createdAt": "1782298941"}
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:21,566 DEBUG Ignoring event: egress_updated
2026-06-24T11:02:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53568 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:02:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:22,028 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_ycHNuyBxz4VY", "roomId": "RM_tcPKum2oAQPq", "roomName": "ws-vbt-to_S9dt8twBqRM0", "status": "EGRESS_FAILED", "startedAt": "1782298390359077503", "endedAt": "1782298942022729230", "updatedAt": "1782298942022729230", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: CreateMultipartUpload, https response error StatusCode: 403, RequestID: SVNF1N754SQPAR33, HostID: wAWrKdRqGyE9f1+Dp6taTkJ0EpWJR6cNM++KqLUcAWAHlBqF5XvgirajqonsZoeMnh9n7TE2+hg=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_S9dt8twBqRM0", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889", "endedAt": "1782298941561380958", "duration": "549162540069"}, "fileResults": [{"filename": "livekit/ws-vbt-to_S9dt8twBqRM0.ogg", "startedAt": "1782298392398840889", "endedAt": "1782298941561380958", "duration": "549162540069"}]}, "id": "EV_8pPbeww2YXRc", "createdAt": "1782298942"}
2026-06-24T11:02:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:02:22,028 DEBUG Ignoring event: egress_ended
2026-06-24T11:02:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53574 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:08:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:26,064 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_fEeDK68Ex7Yz", "createdAt": "1782299306"}
2026-06-24T11:08:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:26,064 DEBUG Ignoring event: room_started
2026-06-24T11:08:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:55634 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:08:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:41,126 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_pjFKZ6xR94zM", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782299306", "joinedAtMs": "1782299306059", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_uV4BxaqN4Qz2", "createdAt": "1782299321"}
2026-06-24T11:08:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:41,126 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:08:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:39500 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:08:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:56,199 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_DYumZh3tCdrm", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782299321", "joinedAtMs": "1782299321123", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_4JcurVHbQneh", "createdAt": "1782299336"}
2026-06-24T11:08:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:08:56,199 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:08:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51746 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:09:11+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:11,268 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_cvsGjm63HnpK", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782299336", "joinedAtMs": "1782299336193", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_bf5V9YoMYj7K", "createdAt": "1782299351"}
2026-06-24T11:09:11+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:11,268 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:09:11+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42712 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:09:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:26,489 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_dhgdJMGFk4iJ", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022906\", \"language\": \"Arabic\"}", "joinedAt": "1782299351", "joinedAtMs": "1782299351264", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_suppaeV7bhNq", "createdAt": "1782299366"}
2026-06-24T11:09:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:26,489 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:09:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42582 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:09:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:56,521 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_DToEgY2BRkx7", "name": "ws-vbt-to_ruheGjYSrtgl", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299306", "creationTimeMs": "1782299306058", "turnPassword": "yqEIaP9I4bGCkWbR3ugLy2ABLfWqD1Lgq8R7DKCUvcA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_RkNBJcPLpJjN", "createdAt": "1782299396"}
2026-06-24T11:09:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:09:56,521 DEBUG Ignoring event: room_finished
2026-06-24T11:09:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33294 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:15:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:15:32,512 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_edouhosWPnHT", "createdAt": "1782299732"}
2026-06-24T11:15:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:15:32,512 DEBUG Ignoring event: room_started
2026-06-24T11:15:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57818 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:15:47,580 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_8x7CTpXZnL3L", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022506\", \"language\": \"Arabic\"}", "joinedAt": "1782299732", "joinedAtMs": "1782299732509", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_vh49mauC5o9L", "createdAt": "1782299747"}
2026-06-24T11:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:15:47,580 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:15:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42992 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:16:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:02,655 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_Xq8Q7w4xKPAt", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022506\", \"language\": \"Arabic\"}", "joinedAt": "1782299747", "joinedAtMs": "1782299747577", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_6ERzUuuYzATK", "createdAt": "1782299762"}
2026-06-24T11:16:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:02,655 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:16:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53550 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:16:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:17,716 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_isw9Cj7SMbE7", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022506\", \"language\": \"Arabic\"}", "joinedAt": "1782299762", "joinedAtMs": "1782299762649", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_mwpxSsh7MK2v", "createdAt": "1782299777"}
2026-06-24T11:16:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:17,716 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:16:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:46964 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:16:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:32,936 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_sPcRkxMfCfCK", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022506\", \"language\": \"Arabic\"}", "joinedAt": "1782299777", "joinedAtMs": "1782299777713", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_6KaTvhhiHJwE", "createdAt": "1782299792"}
2026-06-24T11:16:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:16:32,936 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:16:32+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:38286 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:17:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:17:02,521 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_rq5V72p4u4pq", "name": "ws-vbt-to_w0qZ7QbV2Ymb", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782299732", "creationTimeMs": "1782299732508", "turnPassword": "AXCSowg97cHaF4sGTjhGVa1gJFqYSr3KoZgkIWxtemU", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_9qv6s5WwCHek", "createdAt": "1782299822"}
2026-06-24T11:17:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:17:02,521 DEBUG Ignoring event: room_finished
2026-06-24T11:17:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:56480 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:20:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:14,644 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_eoN3taMrw28E", "createdAt": "1782300014"}
2026-06-24T11:20:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:14,645 DEBUG Ignoring event: room_started
2026-06-24T11:20:14+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53570 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:20:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:29,707 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_F5rSvQvQHRk7", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782300014", "joinedAtMs": "1782300014641", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_eQ8NLQaVbdGQ", "createdAt": "1782300029"}
2026-06-24T11:20:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:29,707 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:20:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:55674 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:20:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:44,880 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_QZ74ATEXSEW3", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782300029", "joinedAtMs": "1782300029706", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_bRwhDeKHy2oL", "createdAt": "1782300044"}
2026-06-24T11:20:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:44,880 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:20:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47582 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:20:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:59,963 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_W7fQTC7waxyZ", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782300044", "joinedAtMs": "1782300044890", "name": "vbt-to", "version": 3, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_y6Ds5RhU8dCH", "createdAt": "1782300059"}
2026-06-24T11:20:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:20:59,963 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:20:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59760 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:21:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:21:15,174 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_y2Q4Ns2iX5Q5", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782300059", "joinedAtMs": "1782300059962", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_oGj4YXZxcyon", "createdAt": "1782300075"}
2026-06-24T11:21:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:21:15,174 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:21:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:59172 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:21:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:21:45,521 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_Z6WUL5iq2FVZ", "name": "ws-vbt-to_yqghMx6OgOqq", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782300014", "creationTimeMs": "1782300014640", "turnPassword": "Z4efeTejBogrjoMbcLmvRn8WwkQO8B1lJY6bjeUauwcB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_LKCSJKYK8YTB", "createdAt": "1782300105"}
2026-06-24T11:21:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:21:45,521 DEBUG Ignoring event: room_finished
2026-06-24T11:21:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41534 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,133 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_ChEKWuGzUa63", "createdAt": "1782301562"}
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,133 DEBUG Ignoring event: room_started
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48168 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_bghF9K2w5rWH", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782301562", "joinedAtMs": "1782301562131", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_t3YH9im8SAKB", "createdAt": "1782301562"}
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG Parsed room=ws-vbt-to_oy4CDvCrxf6O identity=vbt-to
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG Added to dispatched set: ws-vbt-to_oy4CDvCrxf6O
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG No participant attributes found in webhook payload
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,984 DEBUG Final metadata for dispatch: {"name": "Daksh kumar", "mobile_number": "+917819021568", "alfursan_id": "1000022526", "language": "Arabic"}
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,985 DEBUG Creating agent dispatch for room=ws-vbt-to_oy4CDvCrxf6O identity=vbt-to
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:02,990 INFO Agent dispatch created: id: "AD_hswjJGqk4PZ4"
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_oy4CDvCrxf6O"
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}"
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782301562989643246
2026-06-24T11:46:02+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,512 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_pXhJEUqFbEPp", "roomId": "RM_ipCB73xDng4i", "roomName": "ws-vbt-to_oy4CDvCrxf6O", "startedAt": "1782301563507571569", "updatedAt": "1782301563507571569", "roomComposite": {"roomName": "ws-vbt-to_oy4CDvCrxf6O", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg"}]}, "id": "EV_78MHNYmLKvQB", "createdAt": "1782301563"}
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,512 DEBUG Ignoring event: egress_started
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48178 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,584 INFO EGRESS: started for room ws-vbt-to_oy4CDvCrxf6O: egress_id: "EG_pXhJEUqFbEPp"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_ipCB73xDng4i"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_oy4CDvCrxf6O"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782301563507571569
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_oy4CDvCrxf6O"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg"
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782301563507571569
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,584 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48170 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,588 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_bghF9K2w5rWH", "identity": "vbt-to"}, "track": {"sid": "TR_AMQ8XUFL5ecZYD", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "d3d08647-469b-48c0-a336-01112c330497"}], "stream": "camera", "version": {"unixMicro": "1782301563057613"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_em5vUJP5xhsT", "createdAt": "1782301563"}
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:03,588 DEBUG Ignoring event: track_published
2026-06-24T11:46:03+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48194 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,459 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_DanbB4nFhpsr", "identity": "EG_pXhJEUqFbEPp", "state": "ACTIVE", "joinedAt": "1782301564", "joinedAtMs": "1782301564774", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_HXQdm89jP5Li", "createdAt": "1782301565"}
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,459 DEBUG Parsed room=ws-vbt-to_oy4CDvCrxf6O identity=EG_pXhJEUqFbEPp
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,459 DEBUG Skipping egress identity: EG_pXhJEUqFbEPp
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48208 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,485 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx", "state": "ACTIVE", "joinedAt": "1782301565", "joinedAtMs": "1782301565394", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_iYNaicVBEpNH", "createdAt": "1782301565"}
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,485 DEBUG Parsed room=ws-vbt-to_oy4CDvCrxf6O identity=agent-AJ_exh3X2yyniWx
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,485 DEBUG Skipping agent identity: agent-AJ_exh3X2yyniWx
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48220 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,617 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_pXhJEUqFbEPp", "roomId": "RM_ipCB73xDng4i", "roomName": "ws-vbt-to_oy4CDvCrxf6O", "status": "EGRESS_ACTIVE", "startedAt": "1782301563576608745", "updatedAt": "1782301565612682537", "roomComposite": {"roomName": "ws-vbt-to_oy4CDvCrxf6O", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619"}, "fileResults": [{"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619"}]}, "id": "EV_xXehUqb3Kztz", "createdAt": "1782301565"}
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:05,617 DEBUG Ignoring event: egress_updated
2026-06-24T11:46:05+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48222 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:07,420 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx"}, "track": {"sid": "TR_A2KZQk9cfJvDB", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "2ba6132d-fff9-4632-9488-39f6849d29a6"}], "stream": "unknown", "version": {"unixMicro": "1782301567410436"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_4YWgPo7nt6zR", "createdAt": "1782301567"}
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:07,423 DEBUG Ignoring event: track_published
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37442 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:07,490 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx"}, "track": {"sid": "TR_AMCVT7fqyb25dH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "9b515dfd-e7eb-4ce3-9c7a-504650d375bb"}], "stream": "camera", "version": {"unixMicro": "1782301567471362"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_9yi3kbJJ7vPj", "createdAt": "1782301567"}
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:46:07,490 DEBUG Ignoring event: track_published
2026-06-24T11:46:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:37446 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:25,708 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_bghF9K2w5rWH", "identity": "vbt-to"}, "track": {"sid": "TR_AMQ8XUFL5ecZYD", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "d3d08647-469b-48c0-a336-01112c330497"}], "stream": "camera", "version": {"unixMicro": "1782301563057613"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_TaYSkog69HAa", "createdAt": "1782301645"}
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:25,710 DEBUG Ignoring event: track_unpublished
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57800 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:25,717 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_bghF9K2w5rWH", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782301562", "joinedAtMs": "1782301562131", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "PARTICIPANT_REMOVED"}, "id": "EV_yjnsCaPeCocE", "createdAt": "1782301645"}
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:25,717 INFO Participant LEFT: vbt-to from ws-vbt-to_oy4CDvCrxf6O
2026-06-24T11:47:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57802 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,523 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_DanbB4nFhpsr", "identity": "EG_pXhJEUqFbEPp", "state": "DISCONNECTED", "joinedAt": "1782301564", "joinedAtMs": "1782301564774", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_EcXThgFTJtSb", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,524 INFO Participant LEFT: EG_pXhJEUqFbEPp from ws-vbt-to_oy4CDvCrxf6O
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33868 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,530 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx"}, "track": {"sid": "TR_A2KZQk9cfJvDB", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "2ba6132d-fff9-4632-9488-39f6849d29a6"}], "stream": "unknown", "version": {"unixMicro": "1782301567410436"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_Gr34aYKrnbYi", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,530 DEBUG Ignoring event: track_unpublished
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33880 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,538 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O"}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx"}, "track": {"sid": "TR_AMCVT7fqyb25dH", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "9b515dfd-e7eb-4ce3-9c7a-504650d375bb"}], "stream": "camera", "version": {"unixMicro": "1782301567471362"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_yR2CmTCrRap7", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,539 DEBUG Ignoring event: track_unpublished
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33884 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,549 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_7WqGtGLcneXh", "identity": "agent-AJ_exh3X2yyniWx", "state": "DISCONNECTED", "joinedAt": "1782301565", "joinedAtMs": "1782301565394", "version": 15, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_zjzDRxkHZNTa", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,551 INFO Participant LEFT: agent-AJ_exh3X2yyniWx from ws-vbt-to_oy4CDvCrxf6O
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33900 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,561 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_ipCB73xDng4i", "name": "ws-vbt-to_oy4CDvCrxf6O", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782301562", "creationTimeMs": "1782301562130", "turnPassword": "uY1zjzlyNJDUMcfXt4OXMeL4nXMDdhO7juo0nQPfGcFA", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_B69sSJsJwYqU", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,563 DEBUG Ignoring event: room_finished
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33902 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,568 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_pXhJEUqFbEPp", "roomId": "RM_ipCB73xDng4i", "roomName": "ws-vbt-to_oy4CDvCrxf6O", "status": "EGRESS_ENDING", "startedAt": "1782301563576608745", "updatedAt": "1782301675550618066", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_oy4CDvCrxf6O", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619"}, "fileResults": [{"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619"}]}, "id": "EV_4FNM4RVDTvXJ", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,568 DEBUG Ignoring event: egress_updated
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33912 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,751 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_pXhJEUqFbEPp", "roomId": "RM_ipCB73xDng4i", "roomName": "ws-vbt-to_oy4CDvCrxf6O", "status": "EGRESS_FAILED", "startedAt": "1782301563576608745", "endedAt": "1782301675745121781", "updatedAt": "1782301675745121781", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: N25T8D4EGR9M8QTT, HostID: CWOvc2zuYNTYXEjLr/y9A+wbRIQBHSE0LcN86MsaDke5jGNzR+dCjv+cbvrWGlFYsQNrA9G1/2o=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_oy4CDvCrxf6O", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619", "endedAt": "1782301675556328254", "duration": "109943647635"}, "fileResults": [{"filename": "livekit/ws-vbt-to_oy4CDvCrxf6O.ogg", "startedAt": "1782301565612680619", "endedAt": "1782301675556328254", "duration": "109943647635"}]}, "id": "EV_qXBfYRZFFhoC", "createdAt": "1782301675"}
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:47:55,751 DEBUG Ignoring event: egress_ended
2026-06-24T11:47:55+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33926 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:57:58+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:57:58,600 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_3gM6874x89Zx", "createdAt": "1782302278"}
2026-06-24T11:57:58+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:57:58,600 DEBUG Ignoring event: room_started
2026-06-24T11:57:58+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49702 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:58:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:13,662 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_6jwYGM2n2U7D", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782302278", "joinedAtMs": "1782302278597", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_ZENZQ9C9QiYY", "createdAt": "1782302293"}
2026-06-24T11:58:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:13,662 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:58:13+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:35498 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:58:28+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:28,727 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_2RWRYvQpX5kB", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782302293", "joinedAtMs": "1782302293662", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_ENhDDco4dAt2", "createdAt": "1782302308"}
2026-06-24T11:58:28+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:28,727 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:58:28+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:34116 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:58:43+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:43,796 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_zGvDNFkcLb9C", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782302308", "joinedAtMs": "1782302308722", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_9HLHcenB8BMb", "createdAt": "1782302323"}
2026-06-24T11:58:43+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:43,796 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:58:43+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:50478 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:58:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:59,008 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1}, "participant": {"sid": "PA_s4xaH8uSWg6t", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782302323", "joinedAtMs": "1782302323792", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_6dDY3s5R7nfS", "createdAt": "1782302339"}
2026-06-24T11:58:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:58:59,008 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T11:58:59+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60896 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T11:59:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:59:29,521 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_pfW9sNrtcuqK", "name": "ws-vbt-to_D4rGNE5IjZfe", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782302278", "creationTimeMs": "1782302278596", "turnPassword": "qNL6qK3NX9FJwPw6COtmktercoFZXLWvXYmtp3VEnpC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_yoJY5PVsjucY", "createdAt": "1782302369"}
2026-06-24T11:59:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 11:59:29,521 DEBUG Ignoring event: room_finished
2026-06-24T11:59:29+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:39944 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:14:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:00,355 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_Cw6te5FmgpaE", "createdAt": "1782303240"}
2026-06-24T12:14:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:00,357 DEBUG Ignoring event: room_started
2026-06-24T12:14:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53720 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:14:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:15,433 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_naQ3PWPEabRp", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303240", "joinedAtMs": "1782303240350", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_Pk97JvzQWovU", "createdAt": "1782303255"}
2026-06-24T12:14:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:15,433 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:14:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41992 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:14:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:30,509 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_iuftjzTWFQWZ", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303255", "joinedAtMs": "1782303255429", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_WBjGijce6SWp", "createdAt": "1782303270"}
2026-06-24T12:14:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:30,509 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:14:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:43804 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:14:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:45,574 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_XvCE7idKUaTe", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303270", "joinedAtMs": "1782303270506", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_S4pDXJYrHLse", "createdAt": "1782303285"}
2026-06-24T12:14:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:14:45,574 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:14:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41320 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:15:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:00,805 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_MKdvyZfmAWB5", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303285", "joinedAtMs": "1782303285570", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_ScFKkQcZwbXv", "createdAt": "1782303300"}
2026-06-24T12:15:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:00,805 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:15:00+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:55776 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:15:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:30,520 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_s63wEw5gANfQ", "name": "ws-vbt-to_jQZK1FtmfTVx", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303240", "creationTimeMs": "1782303240349", "turnPassword": "nLOZEQWL3cnYgRNL0thNHl52mP2FMlqU0dQnTFEaDtH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_HozL9FF4vFio", "createdAt": "1782303330"}
2026-06-24T12:15:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:30,521 DEBUG Ignoring event: room_finished
2026-06-24T12:15:30+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49818 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:15:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:52,332 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_uSA6xJkBXjJ3", "createdAt": "1782303352"}
2026-06-24T12:15:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:15:52,332 DEBUG Ignoring event: room_started
2026-06-24T12:15:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49748 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:16:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:07,433 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_Dc9DvXxihkvn", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303352", "joinedAtMs": "1782303352328", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_UTPbJSdfF5bw", "createdAt": "1782303367"}
2026-06-24T12:16:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:07,433 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:16:07+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33082 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:16:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:22,513 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_3hjAcWrLpJep", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303367", "joinedAtMs": "1782303367428", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_Avax4t84HdjF", "createdAt": "1782303382"}
2026-06-24T12:16:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:22,513 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:16:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41332 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:16:37+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:37,577 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_tmxhp9rQHdQt", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303382", "joinedAtMs": "1782303382508", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_EbJQ7FnVS4gh", "createdAt": "1782303397"}
2026-06-24T12:16:37+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:37,578 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:16:37+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:54682 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:16:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:52,740 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_tNA2cLmbX7r9", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782303397", "joinedAtMs": "1782303397571", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_4M4tc5Y4GTVm", "createdAt": "1782303412"}
2026-06-24T12:16:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:16:52,741 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:16:52+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44954 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:17:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:17:22,520 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_a39b4MAESEQA", "name": "ws-vbt-to_I10R4JseGBCi", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303352", "creationTimeMs": "1782303352328", "turnPassword": "SdPpvSXnm8S24vSIyzaf47yTjGGW5lfRmZttLiCAwuO", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_wHZj85BjABaj", "createdAt": "1782303442"}
2026-06-24T12:17:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:17:22,520 DEBUG Ignoring event: room_finished
2026-06-24T12:17:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:47496 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:15,361 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_mGwxunoFLvMz", "createdAt": "1782303735"}
2026-06-24T12:22:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:15,361 DEBUG Ignoring event: room_started
2026-06-24T12:22:15+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:55264 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_RXfDakmuBg6z", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Manish Pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"Arabic\"}", "joinedAt": "1782303735", "joinedAtMs": "1782303735359", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_sWkDadSHmeWx", "createdAt": "1782303736"}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG Parsed room=ws-vbt-to_zIFCPsMIkRqd identity=vbt-to
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG Added to dispatched set: ws-vbt-to_zIFCPsMIkRqd
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG No participant attributes found in webhook payload
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,248 DEBUG Final metadata for dispatch: {"name": "Manish Pathak", "mobile_number": "+919454583964", "alfursan_id": "1000022389", "language": "Arabic"}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,249 DEBUG Creating agent dispatch for room=ws-vbt-to_zIFCPsMIkRqd identity=vbt-to
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,254 INFO Agent dispatch created: id: "AD_ZcLqKPrYNpzk"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_zIFCPsMIkRqd"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Manish Pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"Arabic\"}"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782303736254021491
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,895 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_h3rsZ9ATpGs2", "roomId": "RM_8ZdW9rH4v3NK", "roomName": "ws-vbt-to_zIFCPsMIkRqd", "startedAt": "1782303736890605148", "updatedAt": "1782303736890605148", "roomComposite": {"roomName": "ws-vbt-to_zIFCPsMIkRqd", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg"}]}, "id": "EV_Uzj68G7s4Z6j", "createdAt": "1782303736"}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,895 DEBUG Ignoring event: egress_started
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32870 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,985 INFO EGRESS: started for room ws-vbt-to_zIFCPsMIkRqd: egress_id: "EG_h3rsZ9ATpGs2"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_8ZdW9rH4v3NK"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_zIFCPsMIkRqd"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782303736890605148
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_zIFCPsMIkRqd"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg"
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782303736890605148
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,987 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32868 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,992 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_RXfDakmuBg6z", "identity": "vbt-to"}, "track": {"sid": "TR_AMb8yuHCZLudbR", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "aa65d96a-35d2-4c24-b75f-4afa60db6c98"}], "stream": "camera", "version": {"unixMicro": "1782303736419259"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_CqAAikjydsGD", "createdAt": "1782303736"}
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:16,993 DEBUG Ignoring event: track_published
2026-06-24T12:22:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32884 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:19,022 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu", "state": "ACTIVE", "joinedAt": "1782303738", "joinedAtMs": "1782303738885", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_pMbwk52CKtjY", "createdAt": "1782303739"}
2026-06-24T12:22:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:19,022 DEBUG Parsed room=ws-vbt-to_zIFCPsMIkRqd identity=agent-AJ_zqUEmca2HrRu
2026-06-24T12:22:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:19,022 DEBUG Skipping agent identity: agent-AJ_zqUEmca2HrRu
2026-06-24T12:22:19+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32888 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:20,295 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_K9igA9QiYFeJ", "identity": "EG_h3rsZ9ATpGs2", "state": "ACTIVE", "joinedAt": "1782303739", "joinedAtMs": "1782303739533", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_rDdwmiwHdrtb", "createdAt": "1782303740"}
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:20,295 DEBUG Parsed room=ws-vbt-to_zIFCPsMIkRqd identity=EG_h3rsZ9ATpGs2
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:20,295 DEBUG Skipping egress identity: EG_h3rsZ9ATpGs2
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32890 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:20,949 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu"}, "track": {"sid": "TR_AUnHVJua79z4s", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "f2f7b551-f1fb-40cd-8a03-a698fc88ddbf"}], "stream": "unknown", "version": {"unixMicro": "1782303740933757"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_53wkJspGmT7b", "createdAt": "1782303740"}
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:20,949 DEBUG Ignoring event: track_published
2026-06-24T12:22:20+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32902 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:21,009 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu"}, "track": {"sid": "TR_AMJxuRPqun585m", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "a9b52315-b633-4ef4-b419-cd7a10f4b328"}], "stream": "camera", "version": {"unixMicro": "1782303740998447"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_8Q2Sxbd7TB4j", "createdAt": "1782303741"}
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:21,013 DEBUG Ignoring event: track_published
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32914 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:21,027 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_h3rsZ9ATpGs2", "roomId": "RM_8ZdW9rH4v3NK", "roomName": "ws-vbt-to_zIFCPsMIkRqd", "status": "EGRESS_ACTIVE", "startedAt": "1782303736976372355", "updatedAt": "1782303741019401042", "roomComposite": {"roomName": "ws-vbt-to_zIFCPsMIkRqd", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892"}, "fileResults": [{"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892"}]}, "id": "EV_qmNKjMcYAqo2", "createdAt": "1782303741"}
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:22:21,027 DEBUG Ignoring event: egress_updated
2026-06-24T12:22:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:32918 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:23:46,110 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_RXfDakmuBg6z", "identity": "vbt-to"}, "track": {"sid": "TR_AMb8yuHCZLudbR", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "aa65d96a-35d2-4c24-b75f-4afa60db6c98"}], "stream": "camera", "version": {"unixMicro": "1782303736419259"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_rQ75tz6Xao2P", "createdAt": "1782303826"}
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:23:46,112 DEBUG Ignoring event: track_unpublished
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42258 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:23:46,119 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_RXfDakmuBg6z", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Manish Pathak\", \"mobile_number\": \"+919454583964\", \"alfursan_id\": \"1000022389\", \"language\": \"Arabic\"}", "joinedAt": "1782303735", "joinedAtMs": "1782303735359", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_Sz4LMqdk4gj2", "createdAt": "1782303826"}
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:23:46,119 INFO Participant LEFT: vbt-to from ws-vbt-to_zIFCPsMIkRqd
2026-06-24T12:23:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42272 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,527 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu"}, "track": {"sid": "TR_AUnHVJua79z4s", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "f2f7b551-f1fb-40cd-8a03-a698fc88ddbf"}], "stream": "unknown", "version": {"unixMicro": "1782303740933757"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_zv8dpHyjhHXv", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,527 DEBUG Ignoring event: track_unpublished
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48474 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,533 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd"}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu"}, "track": {"sid": "TR_AMJxuRPqun585m", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "a9b52315-b633-4ef4-b419-cd7a10f4b328"}], "stream": "camera", "version": {"unixMicro": "1782303740998447"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_2vWb5dGePan2", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,534 DEBUG Ignoring event: track_unpublished
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48480 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,544 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "activeRecording": true}, "participant": {"sid": "PA_9nqBhdhJxbCi", "identity": "agent-AJ_zqUEmca2HrRu", "state": "DISCONNECTED", "joinedAt": "1782303738", "joinedAtMs": "1782303738885", "version": 19, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_ycjS8roJzgFK", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,544 INFO Participant LEFT: agent-AJ_zqUEmca2HrRu from ws-vbt-to_zIFCPsMIkRqd
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48492 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,552 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_K9igA9QiYFeJ", "identity": "EG_h3rsZ9ATpGs2", "state": "DISCONNECTED", "joinedAt": "1782303739", "joinedAtMs": "1782303739533", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_eYrzQcLdhLL7", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,552 INFO Participant LEFT: EG_h3rsZ9ATpGs2 from ws-vbt-to_zIFCPsMIkRqd
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48500 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,558 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_8ZdW9rH4v3NK", "name": "ws-vbt-to_zIFCPsMIkRqd", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782303735", "creationTimeMs": "1782303735358", "turnPassword": "ZZ9NE8j5926Tr9Blp9l1aMMlATker60Pya6fNNZgDfzB", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_FJh3hoDJMVQy", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,559 DEBUG Ignoring event: room_finished
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48504 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,584 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_h3rsZ9ATpGs2", "roomId": "RM_8ZdW9rH4v3NK", "roomName": "ws-vbt-to_zIFCPsMIkRqd", "status": "EGRESS_ENDING", "startedAt": "1782303736976372355", "updatedAt": "1782303856574692552", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_zIFCPsMIkRqd", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892"}, "fileResults": [{"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892"}]}, "id": "EV_V7C9Tr7Jz88Q", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,584 DEBUG Ignoring event: egress_updated
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48512 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,936 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_h3rsZ9ATpGs2", "roomId": "RM_8ZdW9rH4v3NK", "roomName": "ws-vbt-to_zIFCPsMIkRqd", "status": "EGRESS_FAILED", "startedAt": "1782303736976372355", "endedAt": "1782303856931315519", "updatedAt": "1782303856931315519", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: XSVXKH94NVY43BT7, HostID: /n4gVy0+VW25I5S79f+NSraGHHL0peBKMGWPPdQZZ+fByrzMmJhhw988fT0mzt3bOc6Q5tPV2Mrgblw7V7le+1OdWJud6gje, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_zIFCPsMIkRqd", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892", "endedAt": "1782303856577629883", "duration": "115558231991"}, "fileResults": [{"filename": "livekit/ws-vbt-to_zIFCPsMIkRqd.ogg", "startedAt": "1782303741019397892", "endedAt": "1782303856577629883", "duration": "115558231991"}]}, "id": "EV_4sJVBVagaAZ4", "createdAt": "1782303856"}
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:24:16,937 DEBUG Ignoring event: egress_ended
2026-06-24T12:24:16+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48526 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:27:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:27:57,298 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_ZgCamxWywUi5", "createdAt": "1782304077"}
2026-06-24T12:27:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:27:57,298 DEBUG Ignoring event: room_started
2026-06-24T12:27:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:33710 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:28:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:12,328 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_gvvf9CJ9o3Az", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782304077", "joinedAtMs": "1782304077296", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_svBmF5SUAndP", "createdAt": "1782304092"}
2026-06-24T12:28:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:12,328 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:28:12+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48606 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:28:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:27,417 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_3ucJ4ngMMvpW", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782304092", "joinedAtMs": "1782304092356", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_swmBRjQCmb5N", "createdAt": "1782304107"}
2026-06-24T12:28:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:27,418 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:28:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:53616 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:28:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:42,498 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_kxsJTMPsBF3i", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782304107", "joinedAtMs": "1782304107415", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "DUPLICATE_IDENTITY"}, "id": "EV_Yzb4wSpQ2N2H", "createdAt": "1782304122"}
2026-06-24T12:28:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:42,498 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:28:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57142 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:28:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:57,715 DEBUG WEBHOOK RECEIVED: {"event": "participant_connection_aborted", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_87QouRTpnr6V", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Daksh kumar\", \"mobile_number\": \"+917819021568\", \"alfursan_id\": \"1000022526\", \"language\": \"Arabic\"}", "joinedAt": "1782304122", "joinedAtMs": "1782304122492", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "disconnectReason": "SIGNAL_CLOSE"}, "id": "EV_tvKsXgKXCdkV", "createdAt": "1782304137"}
2026-06-24T12:28:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:28:57,716 DEBUG Ignoring event: participant_connection_aborted
2026-06-24T12:28:57+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41444 - "POST /webhook HTTP/1.1" 200 OK
2026-06-24T12:29:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:29:27,521 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_mHkch8oXgUUi", "name": "ws-vbt-to_tPkkiLKuUNrA", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782304077", "creationTimeMs": "1782304077294", "turnPassword": "xBdrTt7dr7NufuURm5s9hAcFkPyRp5BJezAmAhKDlP9", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_gn4nFXjNepo4", "createdAt": "1782304167"}
2026-06-24T12:29:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-24 12:29:27,521 DEBUG Ignoring event: room_finished
2026-06-24T12:29:27+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:44934 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:40,414 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_9EV7Aet2ok5u", "createdAt": "1782401860"}
2026-06-25T15:37:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:40,415 DEBUG Ignoring event: room_started
2026-06-25T15:37:40+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57288 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,665 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_WWWftwdywZAc", "identity": "vbt-to", "state": "ACTIVE", "metadata": "{\"name\": \"Agam Arora\", \"mobile_number\": \"+9191212121213\", \"alfursan_id\": \"1000020906\", \"language\": \"Arabic\"}", "joinedAt": "1782401860", "joinedAtMs": "1782401860412", "name": "vbt-to", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}}, "id": "EV_QBJwMe264Rmh", "createdAt": "1782401861"}
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,665 DEBUG Parsed room=ws-vbt-to_Wu0bFCRsGi2V identity=vbt-to
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,665 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,665 DEBUG Added to dispatched set: ws-vbt-to_Wu0bFCRsGi2V
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,666 DEBUG No participant attributes found in webhook payload
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,666 DEBUG Final metadata for dispatch: {"name": "Agam Arora", "mobile_number": "+9191212121213", "alfursan_id": "1000020906", "language": "Arabic"}
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,666 DEBUG Creating agent dispatch for room=ws-vbt-to_Wu0bFCRsGi2V identity=vbt-to
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:41,671 INFO Agent dispatch created: id: "AD_vcNnG5xefFGk"
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "new-booking-bot"
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "ws-vbt-to_Wu0bFCRsGi2V"
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"name\": \"Agam Arora\", \"mobile_number\": \"+9191212121213\", \"alfursan_id\": \"1000020906\", \"language\": \"Arabic\"}"
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782401861670796574
2026-06-25T15:37:41+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,311 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_BjB5kd8UCVPB", "roomId": "RM_66Q5pFNjKHq9", "roomName": "ws-vbt-to_Wu0bFCRsGi2V", "startedAt": "1782401862306914503", "updatedAt": "1782401862306914503", "roomComposite": {"roomName": "ws-vbt-to_Wu0bFCRsGi2V", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg"}, "fileResults": [{"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg"}]}, "id": "EV_FgFQMtcu7Ln6", "createdAt": "1782401862"}
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,311 DEBUG Ignoring event: egress_started
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57304 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,401 INFO EGRESS: started for room ws-vbt-to_Wu0bFCRsGi2V: egress_id: "EG_BjB5kd8UCVPB"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_66Q5pFNjKHq9"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "ws-vbt-to_Wu0bFCRsGi2V"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782401862306914503
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "ws-vbt-to_Wu0bFCRsGi2V"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg"
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782401862306914503
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,401 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_Wu0bFCRsGi2V', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_Wu0bFCRsGi2V', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57292 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,405 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_WWWftwdywZAc", "identity": "vbt-to"}, "track": {"sid": "TR_AMrtBdWsxyaLkw", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "0b9817b0-36b4-4704-b23d-53bba8056de8"}], "stream": "camera", "version": {"unixMicro": "1782401862019254"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_zRz47toVSBhp", "createdAt": "1782401862"}
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:42,406 DEBUG Ignoring event: track_published
2026-06-25T15:37:42+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57316 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:44,392 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx", "state": "ACTIVE", "joinedAt": "1782401864", "joinedAtMs": "1782401864257", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "new-booking-bot"}}, "id": "EV_LERJWcoQJkHg", "createdAt": "1782401864"}
2026-06-25T15:37:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:44,392 DEBUG Parsed room=ws-vbt-to_Wu0bFCRsGi2V identity=agent-AJ_HFhmgS8MnoNx
2026-06-25T15:37:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:44,392 DEBUG Skipping agent identity: agent-AJ_HFhmgS8MnoNx
2026-06-25T15:37:44+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57320 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:45,729 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_XYyfnLAknD2p", "identity": "EG_BjB5kd8UCVPB", "state": "ACTIVE", "joinedAt": "1782401864", "joinedAtMs": "1782401864911", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_hqjtJsb5e3dU", "createdAt": "1782401865"}
2026-06-25T15:37:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:45,730 DEBUG Parsed room=ws-vbt-to_Wu0bFCRsGi2V identity=EG_BjB5kd8UCVPB
2026-06-25T15:37:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:45,730 DEBUG Skipping egress identity: EG_BjB5kd8UCVPB
2026-06-25T15:37:45+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:57328 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,145 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx"}, "track": {"sid": "TR_AMgcxtxGWjirx", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "055cb7b0-f7e0-419b-809f-fdc6ca6320b4"}], "stream": "unknown", "version": {"unixMicro": "1782401866137654"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_ZyjsapQxnCyD", "createdAt": "1782401866"}
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,145 DEBUG Ignoring event: track_published
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60080 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,193 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx"}, "track": {"sid": "TR_AMYtXA53iNPTAi", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "cd8a8387-f137-4280-ab34-649f5934b541"}], "stream": "camera", "version": {"unixMicro": "1782401866182728"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_isbvnRoUx8iF", "createdAt": "1782401866"}
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,193 DEBUG Ignoring event: track_published
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60094 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,440 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_BjB5kd8UCVPB", "roomId": "RM_66Q5pFNjKHq9", "roomName": "ws-vbt-to_Wu0bFCRsGi2V", "status": "EGRESS_ACTIVE", "startedAt": "1782401862389025242", "updatedAt": "1782401866435208475", "roomComposite": {"roomName": "ws-vbt-to_Wu0bFCRsGi2V", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705"}, "fileResults": [{"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705"}]}, "id": "EV_nRTLDKmSszRg", "createdAt": "1782401866"}
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:37:46,440 DEBUG Ignoring event: egress_updated
2026-06-25T15:37:46+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:60110 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:49:56,778 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_WWWftwdywZAc", "identity": "vbt-to"}, "track": {"sid": "TR_AMrtBdWsxyaLkw", "name": "vbt-voice", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "0b9817b0-36b4-4704-b23d-53bba8056de8"}], "stream": "camera", "version": {"unixMicro": "1782401862019254"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_njGjogL2FN3u", "createdAt": "1782402596"}
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:49:56,778 DEBUG Ignoring event: track_unpublished
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41590 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:49:56,784 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_WWWftwdywZAc", "identity": "vbt-to", "state": "DISCONNECTED", "metadata": "{\"name\": \"Agam Arora\", \"mobile_number\": \"+9191212121213\", \"alfursan_id\": \"1000020906\", \"language\": \"Arabic\"}", "joinedAt": "1782401860", "joinedAtMs": "1782401860412", "name": "vbt-to", "version": 5, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true}, "isPublisher": true, "disconnectReason": "PARTICIPANT_REMOVED"}, "id": "EV_KhFUxL5Mfad6", "createdAt": "1782402596"}
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:49:56,784 INFO Participant LEFT: vbt-to from ws-vbt-to_Wu0bFCRsGi2V
2026-06-25T15:49:56+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41598 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,528 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_XYyfnLAknD2p", "identity": "EG_BjB5kd8UCVPB", "state": "DISCONNECTED", "joinedAt": "1782401864", "joinedAtMs": "1782401864911", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_HkMsCkqVHieV", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,529 INFO Participant LEFT: EG_BjB5kd8UCVPB from ws-vbt-to_Wu0bFCRsGi2V
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51204 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,540 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx"}, "track": {"sid": "TR_AMgcxtxGWjirx", "name": "background_audio", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "055cb7b0-f7e0-419b-809f-fdc6ca6320b4"}], "stream": "unknown", "version": {"unixMicro": "1782401866137654"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_veQSRSjboXuk", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,540 DEBUG Ignoring event: track_unpublished
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51208 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,546 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V"}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx"}, "track": {"sid": "TR_AMYtXA53iNPTAi", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "2", "codecs": [{"mimeType": "audio/red", "mid": "2", "cid": "cd8a8387-f137-4280-ab34-649f5934b541"}], "stream": "camera", "version": {"unixMicro": "1782401866182728"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_qAUSU4pRAP5j", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,547 DEBUG Ignoring event: track_unpublished
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51218 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,554 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_hobzYYbDU3vg", "identity": "agent-AJ_HFhmgS8MnoNx", "state": "DISCONNECTED", "joinedAt": "1782401864", "joinedAtMs": "1782401864257", "version": 89, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "new-booking-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_TVJszBXv2DqL", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,554 INFO Participant LEFT: agent-AJ_HFhmgS8MnoNx from ws-vbt-to_Wu0bFCRsGi2V
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51222 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,560 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_66Q5pFNjKHq9", "name": "ws-vbt-to_Wu0bFCRsGi2V", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782401860", "creationTimeMs": "1782401860411", "turnPassword": "fLVi0QoAqe8ZOIGWfwU4V8B01sSx6VYxksDQ1IyN96eC", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_oNZKzha2fqPG", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,560 DEBUG Ignoring event: room_finished
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51230 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,565 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_BjB5kd8UCVPB", "roomId": "RM_66Q5pFNjKHq9", "roomName": "ws-vbt-to_Wu0bFCRsGi2V", "status": "EGRESS_ENDING", "startedAt": "1782401862389025242", "updatedAt": "1782402626557167701", "details": "End reason: Source closed", "roomComposite": {"roomName": "ws-vbt-to_Wu0bFCRsGi2V", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705"}, "fileResults": [{"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705"}]}, "id": "EV_Seyby8VFZkUt", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,565 DEBUG Ignoring event: egress_updated
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51234 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,924 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_BjB5kd8UCVPB", "roomId": "RM_66Q5pFNjKHq9", "roomName": "ws-vbt-to_Wu0bFCRsGi2V", "status": "EGRESS_FAILED", "startedAt": "1782401862389025242", "endedAt": "1782402626914781639", "updatedAt": "1782402626914781639", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: CreateMultipartUpload, https response error StatusCode: 403, RequestID: GEH3JXKKDTD19V2N, HostID: 2pxXPsXQx9S1TiUSYm85P1rUqBNTL4fBPkAKnOX/0iFJNLf0cY8PgSoE2JwH0BiLW3/Ne1nuwzU=, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "ws-vbt-to_Wu0bFCRsGi2V", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705", "endedAt": "1782402626558746889", "duration": "760123541184"}, "fileResults": [{"filename": "livekit/ws-vbt-to_Wu0bFCRsGi2V.ogg", "startedAt": "1782401866435205705", "endedAt": "1782402626558746889", "duration": "760123541184"}]}, "id": "EV_zhoT94hEpLDe", "createdAt": "1782402626"}
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 15:50:26,924 DEBUG Ignoring event: egress_ended
2026-06-25T15:50:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:51240 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,472 DEBUG WEBHOOK RECEIVED: {"event": "room_started", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "id": "EV_t96sb9AMqpFE", "createdAt": "1782404721"}
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,472 DEBUG Ignoring event: room_started
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48512 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,497 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_J5zcRBce3Kcz", "identity": "caller-966505695049", "state": "ACTIVE", "metadata": "{\"mobile_number\": \"+966505695049\", \"guest_name\": \"Saleh Bukhari\", \"booking_reference\": \"BUKH01\", \"FirstName\": \"Saleh\", \"LastName\": \"Bukhari\", \"PNR\": \"BUKH01\", \"MobileNumber\": \"966505695049\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-08\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-09\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-09\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-10\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-10\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-11\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-11\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-12\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-12\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-13\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"Arabic\", \"guest_mobile\": \"966505695049\"}", "joinedAt": "1782404721", "joinedAtMs": "1782404721469", "name": "Saleh Bukhari", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-10\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-11\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-11\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-12\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-12\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-13\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Saleh", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-08\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-09\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Bukhari", "MobileNumber": "966505695049", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-09\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-10\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "BUKH01", "booking_reference": "BUKH01", "guest_mobile": "966505695049", "guest_name": "Saleh Bukhari", "language": "Arabic", "mobile_number": "+966505695049", "sip.callID": "SCL_vRZGSPhnJ9yv", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966505695049", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}}, "id": "EV_5vuPMxX7r5Hq", "createdAt": "1782404721"}
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,497 DEBUG Parsed room=sip-outbound-966505695049-a7ea3723 identity=caller-966505695049
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,497 DEBUG Dispatched set before check: {'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_Wu0bFCRsGi2V', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,497 DEBUG Added to dispatched set: sip-outbound-966505695049-a7ea3723
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,497 DEBUG Merged participant attributes into metadata: {'AlternateFlights': '[{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-10", "departure_time_local": "23:55", "arrival_date": "2026-07-11", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}, {"flight_number": "SV257", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-11", "departure_time_local": "21:00", "arrival_date": "2026-07-12", "arrival_time_local": "05:45", "cabin_class": "Business", "stops": "1 stop via JED"}, {"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-12", "departure_time_local": "23:55", "arrival_date": "2026-07-13", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct"}]', 'FirstName': 'Saleh', 'ImpactFlight': '{"flight_number": "SV253", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-08", "departure_time_local": "23:55", "arrival_date": "2026-07-09", "arrival_time_local": "06:30", "cabin_class": "Business", "stops": "direct", "disruption_type": "cancelled", "disruption_reason": "operational reasons beyond Saudia\'s control"}', 'LastName': 'Bukhari', 'MobileNumber': '966505695049', 'NewFlight': '{"flight_number": "SV255", "departure_city": "Riyadh", "departure_airport_code": "RUH", "arrival_city": "Los Angeles", "arrival_airport_code": "LAX", "departure_date": "2026-07-09", "departure_time_local": "18:30", "arrival_date": "2026-07-10", "arrival_time_local": "02:15", "cabin_class": "Business", "stops": "1 stop via JED"}', 'PNR': 'BUKH01', 'booking_reference': 'BUKH01', 'guest_mobile': '966505695049', 'guest_name': 'Saleh Bukhari', 'language': 'Arabic', 'mobile_number': '+966505695049', 'sip.callID': 'SCL_vRZGSPhnJ9yv', 'sip.callStatus': 'dialing', 'sip.hostname': 'saudia.pstn.twilio.com', 'sip.phoneNumber': '+966505695049', 'sip.trunkID': 'ST_nrnjrRRo7JEV', 'sip.trunkPhoneNumber': '+13376742173'}
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,498 DEBUG Final metadata for dispatch: {"mobile_number": "+966505695049", "guest_name": "Saleh Bukhari", "booking_reference": "BUKH01", "FirstName": "Saleh", "LastName": "Bukhari", "PNR": "BUKH01", "MobileNumber": "966505695049", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-08\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-09\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-09\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-10\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-10\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-11\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-11\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-12\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-12\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-13\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "language": "Arabic", "guest_mobile": "966505695049", "sip.callID": "SCL_vRZGSPhnJ9yv", "sip.callStatus": "dialing", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966505695049", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173"}
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,499 DEBUG Creating agent dispatch for room=sip-outbound-966505695049-a7ea3723 identity=caller-966505695049
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:21,521 INFO Agent dispatch created: id: "AD_k8pFYnBDeXkf"
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: agent_name: "indigo-voice-bot"
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room: "sip-outbound-966505695049-a7ea3723"
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: metadata: "{\"mobile_number\": \"+966505695049\", \"guest_name\": \"Saleh Bukhari\", \"booking_reference\": \"BUKH01\", \"FirstName\": \"Saleh\", \"LastName\": \"Bukhari\", \"PNR\": \"BUKH01\", \"MobileNumber\": \"966505695049\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-08\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-09\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia\'s control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-09\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-10\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-10\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-11\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-11\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-12\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-12\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-13\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"Arabic\", \"guest_mobile\": \"966505695049\", \"sip.callID\": \"SCL_vRZGSPhnJ9yv\", \"sip.callStatus\": \"dialing\", \"sip.hostname\": \"saudia.pstn.twilio.com\", \"sip.phoneNumber\": \"+966505695049\", \"sip.trunkID\": \"ST_nrnjrRRo7JEV\", \"sip.trunkPhoneNumber\": \"+13376742173\"}"
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: state {
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   created_at: 1782404721519921374
2026-06-25T16:25:21+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,163 DEBUG WEBHOOK RECEIVED: {"event": "egress_started", "egressInfo": {"egressId": "EG_Dt77kpjkVfx8", "roomId": "RM_PEAm5GzgaeqB", "roomName": "sip-outbound-966505695049-a7ea3723", "startedAt": "1782404722158097937", "updatedAt": "1782404722158097937", "roomComposite": {"roomName": "sip-outbound-966505695049-a7ea3723", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg"}, "fileResults": [{"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg"}]}, "id": "EV_GoQn2ocGZUAE", "createdAt": "1782404722"}
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,163 DEBUG Ignoring event: egress_started
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48538 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,251 INFO EGRESS: started for room sip-outbound-966505695049-a7ea3723: egress_id: "EG_Dt77kpjkVfx8"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_id: "RM_PEAm5GzgaeqB"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_composite {
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   room_name: "sip-outbound-966505695049-a7ea3723"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   audio_only: true
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   file_outputs {
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     file_type: OGG
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     filepath: "livekit/sip-outbound-966505695049-a7ea3723.ogg"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     s3 {
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       secret: "{secret}"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       region: "ap-south-1"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:       bucket: "intelli-converse"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:     }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file {
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/sip-outbound-966505695049-a7ea3723.ogg"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: started_at: 1782404722158097937
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: room_name: "sip-outbound-966505695049-a7ea3723"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: file_results {
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]:   filename: "livekit/sip-outbound-966505695049-a7ea3723.ogg"
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: }
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: updated_at: 1782404722158097937
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,251 DEBUG Closed LiveKit client. dispatched={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_Wu0bFCRsGi2V', 'sip-outbound-966505695049-a7ea3723', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'} egress_started={'ws-vbt-to_pm9I99OnT95d', 'ws-vbt-to_r7JVR1XIo9WU', 'ws-vbt-to_S9dt8twBqRM0', 'ws-vbt-to_Wu0bFCRsGi2V', 'sip-outbound-966505695049-a7ea3723', 'ws-vbt-to_8NSGcn1IMVxy', 'ws-vbt-to_oy4CDvCrxf6O', 'ws-vbt-to_zIFCPsMIkRqd', 'sip-outbound-aryn01-pjhcju', 'ws-vbt-to_bnyx7YomfP8S', 'ws-vbt-to_KFtZ9v23RE2r'}
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48524 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,459 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}]}, "participant": {"sid": "PA_hFTUWxeUxVWC", "identity": "agent-AJ_CRkefrkoRdsv", "state": "ACTIVE", "joinedAt": "1782404722", "joinedAtMs": "1782404722301", "version": 2, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "kind": "AGENT", "attributes": {"lk.agent_name": "indigo-voice-bot"}}, "id": "EV_Af3WzQfRRQov", "createdAt": "1782404722"}
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,460 DEBUG Parsed room=sip-outbound-966505695049-a7ea3723 identity=agent-AJ_CRkefrkoRdsv
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,460 DEBUG Skipping agent identity: agent-AJ_CRkefrkoRdsv
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48540 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,514 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723"}, "participant": {"sid": "PA_hFTUWxeUxVWC", "identity": "agent-AJ_CRkefrkoRdsv"}, "track": {"sid": "TR_AMXixmD5QRtWMA", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "56b9396e-6489-429a-8fe4-0d8fa1c8b7de"}], "stream": "camera", "version": {"unixMicro": "1782404722502514"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_tHN2AEMUf5zS", "createdAt": "1782404722"}
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,514 DEBUG Ignoring event: track_published
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48548 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,561 DEBUG WEBHOOK RECEIVED: {"event": "track_published", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723"}, "participant": {"sid": "PA_J5zcRBce3Kcz", "identity": "caller-966505695049"}, "track": {"sid": "TR_AM9oTFa5QhNxEA", "name": "caller-966505695049", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782404722539892"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_Y5g4iUtki24Q", "createdAt": "1782404722"}
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:22,562 DEBUG Ignoring event: track_published
2026-06-25T16:25:22+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48554 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:25,633 DEBUG WEBHOOK RECEIVED: {"event": "participant_joined", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numParticipants": 1, "numPublishers": 2, "activeRecording": true}, "participant": {"sid": "PA_RgQag8CVoEcj", "identity": "EG_Dt77kpjkVfx8", "state": "ACTIVE", "joinedAt": "1782404724", "joinedAtMs": "1782404724856", "version": 2, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS"}, "id": "EV_nrqXK7f2KJNM", "createdAt": "1782404725"}
2026-06-25T16:25:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:25,635 DEBUG Parsed room=sip-outbound-966505695049-a7ea3723 identity=EG_Dt77kpjkVfx8
2026-06-25T16:25:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:25,635 DEBUG Skipping egress identity: EG_Dt77kpjkVfx8
2026-06-25T16:25:25+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:48558 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:25:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:26,292 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_Dt77kpjkVfx8", "roomId": "RM_PEAm5GzgaeqB", "roomName": "sip-outbound-966505695049-a7ea3723", "status": "EGRESS_ACTIVE", "startedAt": "1782404722239328072", "updatedAt": "1782404726288342748", "roomComposite": {"roomName": "sip-outbound-966505695049-a7ea3723", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514"}, "fileResults": [{"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514"}]}, "id": "EV_5zpUCXx2RqkJ", "createdAt": "1782404726"}
2026-06-25T16:25:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:25:26,292 DEBUG Ignoring event: egress_updated
2026-06-25T16:25:26+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:42614 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:17,823 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723"}, "participant": {"sid": "PA_J5zcRBce3Kcz", "identity": "caller-966505695049"}, "track": {"sid": "TR_AM9oTFa5QhNxEA", "name": "caller-966505695049", "source": "MICROPHONE", "mimeType": "audio/opus", "mid": "0", "codecs": [{"mimeType": "audio/opus", "mid": "0", "cid": "audio"}], "stream": "camera", "version": {"unixMicro": "1782404722539892"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_LNFDzcfjVusk", "createdAt": "1782404777"}
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:17,824 DEBUG Ignoring event: track_unpublished
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41052 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:17,834 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1, "activeRecording": true}, "participant": {"sid": "PA_J5zcRBce3Kcz", "identity": "caller-966505695049", "state": "DISCONNECTED", "metadata": "{\"mobile_number\": \"+966505695049\", \"guest_name\": \"Saleh Bukhari\", \"booking_reference\": \"BUKH01\", \"FirstName\": \"Saleh\", \"LastName\": \"Bukhari\", \"PNR\": \"BUKH01\", \"MobileNumber\": \"966505695049\", \"ImpactFlight\": \"{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-08\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-09\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\", \\\"disruption_type\\\": \\\"cancelled\\\", \\\"disruption_reason\\\": \\\"operational reasons beyond Saudia's control\\\"}\", \"NewFlight\": \"{\\\"flight_number\\\": \\\"SV255\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-09\\\", \\\"departure_time_local\\\": \\\"18:30\\\", \\\"arrival_date\\\": \\\"2026-07-10\\\", \\\"arrival_time_local\\\": \\\"02:15\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}\", \"AlternateFlights\": \"[{\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-10\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-11\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}, {\\\"flight_number\\\": \\\"SV257\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-11\\\", \\\"departure_time_local\\\": \\\"21:00\\\", \\\"arrival_date\\\": \\\"2026-07-12\\\", \\\"arrival_time_local\\\": \\\"05:45\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"1 stop via JED\\\"}, {\\\"flight_number\\\": \\\"SV253\\\", \\\"departure_city\\\": \\\"Riyadh\\\", \\\"departure_airport_code\\\": \\\"RUH\\\", \\\"arrival_city\\\": \\\"Los Angeles\\\", \\\"arrival_airport_code\\\": \\\"LAX\\\", \\\"departure_date\\\": \\\"2026-07-12\\\", \\\"departure_time_local\\\": \\\"23:55\\\", \\\"arrival_date\\\": \\\"2026-07-13\\\", \\\"arrival_time_local\\\": \\\"06:30\\\", \\\"cabin_class\\\": \\\"Business\\\", \\\"stops\\\": \\\"direct\\\"}]\", \"language\": \"Arabic\", \"guest_mobile\": \"966505695049\"}", "joinedAt": "1782404721", "joinedAtMs": "1782404721469", "name": "Saleh Bukhari", "version": 11, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true}, "isPublisher": true, "kind": "SIP", "attributes": {"AlternateFlights": "[{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-10\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-11\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}, {\"flight_number\": \"SV257\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-11\", \"departure_time_local\": \"21:00\", \"arrival_date\": \"2026-07-12\", \"arrival_time_local\": \"05:45\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}, {\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-12\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-13\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\"}]", "FirstName": "Saleh", "ImpactFlight": "{\"flight_number\": \"SV253\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-08\", \"departure_time_local\": \"23:55\", \"arrival_date\": \"2026-07-09\", \"arrival_time_local\": \"06:30\", \"cabin_class\": \"Business\", \"stops\": \"direct\", \"disruption_type\": \"cancelled\", \"disruption_reason\": \"operational reasons beyond Saudia's control\"}", "LastName": "Bukhari", "MobileNumber": "966505695049", "NewFlight": "{\"flight_number\": \"SV255\", \"departure_city\": \"Riyadh\", \"departure_airport_code\": \"RUH\", \"arrival_city\": \"Los Angeles\", \"arrival_airport_code\": \"LAX\", \"departure_date\": \"2026-07-09\", \"departure_time_local\": \"18:30\", \"arrival_date\": \"2026-07-10\", \"arrival_time_local\": \"02:15\", \"cabin_class\": \"Business\", \"stops\": \"1 stop via JED\"}", "PNR": "BUKH01", "booking_reference": "BUKH01", "guest_mobile": "966505695049", "guest_name": "Saleh Bukhari", "language": "Arabic", "mobile_number": "+966505695049", "sip.callID": "SCL_vRZGSPhnJ9yv", "sip.callIDFull": "YKMnNoAE4W2Je2UobAjnVxyOLmD", "sip.callStatus": "hangup", "sip.callTag": "71929542_c3356d0b_83cd17e9-32df-4529-ab14-f44897b99cb7", "sip.hostname": "saudia.pstn.twilio.com", "sip.phoneNumber": "+966505695049", "sip.trunkID": "ST_nrnjrRRo7JEV", "sip.trunkPhoneNumber": "+13376742173", "sip.twilio.callSid": "CA54ae809697ae88db4becc0b507726315"}, "disconnectReason": "CLIENT_INITIATED"}, "id": "EV_eRJLBLDcWEbt", "createdAt": "1782404777"}
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:17,837 INFO Participant LEFT: caller-966505695049 from sip-outbound-966505695049-a7ea3723
2026-06-25T16:26:17+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:41060 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,525 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_RgQag8CVoEcj", "identity": "EG_Dt77kpjkVfx8", "state": "DISCONNECTED", "joinedAt": "1782404724", "joinedAtMs": "1782404724856", "version": 3, "permission": {"canSubscribe": true, "hidden": true, "recorder": true}, "kind": "EGRESS", "disconnectReason": "ROOM_CLOSED"}, "id": "EV_VGtq2trM4zv9", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,525 INFO Participant LEFT: EG_Dt77kpjkVfx8 from sip-outbound-966505695049-a7ea3723
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49866 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,536 DEBUG WEBHOOK RECEIVED: {"event": "track_unpublished", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723"}, "participant": {"sid": "PA_hFTUWxeUxVWC", "identity": "agent-AJ_CRkefrkoRdsv"}, "track": {"sid": "TR_AMXixmD5QRtWMA", "name": "roomio_audio", "source": "MICROPHONE", "mimeType": "audio/red", "mid": "1", "codecs": [{"mimeType": "audio/red", "mid": "1", "cid": "56b9396e-6489-429a-8fe4-0d8fa1c8b7de"}], "stream": "camera", "version": {"unixMicro": "1782404722502514"}, "backupCodecPolicy": "SIMULCAST"}, "id": "EV_Bx7HJxgxDuaV", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,536 DEBUG Ignoring event: track_unpublished
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49878 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,541 DEBUG WEBHOOK RECEIVED: {"event": "participant_left", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "participant": {"sid": "PA_hFTUWxeUxVWC", "identity": "agent-AJ_CRkefrkoRdsv", "state": "DISCONNECTED", "joinedAt": "1782404722", "joinedAtMs": "1782404722301", "version": 11, "permission": {"canSubscribe": true, "canPublish": true, "canPublishData": true, "canUpdateMetadata": true, "agent": true}, "isPublisher": true, "kind": "AGENT", "attributes": {"lk.agent.state": "listening", "lk.agent_name": "indigo-voice-bot"}, "disconnectReason": "ROOM_CLOSED"}, "id": "EV_Zp6bArLScP4u", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,541 INFO Participant LEFT: agent-AJ_CRkefrkoRdsv from sip-outbound-966505695049-a7ea3723
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49886 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,546 DEBUG WEBHOOK RECEIVED: {"event": "room_finished", "room": {"sid": "RM_PEAm5GzgaeqB", "name": "sip-outbound-966505695049-a7ea3723", "emptyTimeout": 300, "departureTimeout": 30, "creationTime": "1782404721", "creationTimeMs": "1782404721468", "turnPassword": "Agy7kZ7e43GUYf6WaXvo5KOTFeQ6L6IMfewIE095y1EH", "enabledCodecs": [{"mime": "audio/PCMU"}, {"mime": "audio/PCMA"}, {"mime": "audio/opus"}, {"mime": "audio/red"}, {"mime": "video/VP8"}, {"mime": "video/H264"}, {"mime": "video/VP9"}, {"mime": "video/AV1"}, {"mime": "video/H265"}, {"mime": "video/rtx"}], "numPublishers": 1}, "id": "EV_Jjdq26AUdBJL", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,546 DEBUG Ignoring event: room_finished
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49890 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,557 DEBUG WEBHOOK RECEIVED: {"event": "egress_updated", "egressInfo": {"egressId": "EG_Dt77kpjkVfx8", "roomId": "RM_PEAm5GzgaeqB", "roomName": "sip-outbound-966505695049-a7ea3723", "status": "EGRESS_ENDING", "startedAt": "1782404722239328072", "updatedAt": "1782404807549724018", "details": "End reason: Source closed", "roomComposite": {"roomName": "sip-outbound-966505695049-a7ea3723", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514"}, "fileResults": [{"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514"}]}, "id": "EV_N3vsvas4v2ch", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,557 DEBUG Ignoring event: egress_updated
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49900 - "POST /webhook HTTP/1.1" 200 OK
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,905 DEBUG WEBHOOK RECEIVED: {"event": "egress_ended", "egressInfo": {"egressId": "EG_Dt77kpjkVfx8", "roomId": "RM_PEAm5GzgaeqB", "roomName": "sip-outbound-966505695049-a7ea3723", "status": "EGRESS_FAILED", "startedAt": "1782404722239328072", "endedAt": "1782404807899554133", "updatedAt": "1782404807899554133", "details": "End reason: Source closed", "error": "S3 upload failed: operation error S3: PutObject, https response error StatusCode: 403, RequestID: GF3RZPKZ4Z1858SG, HostID: fkRDh+0gKYIGhert/Tz8FUlDiUkdjKq/yVrIXZp/+157FJzBJsx7ypYx8lXxafyKtmxt6ZE8oTcPgONdmIQfJQ9rhxgkpJAx, api error InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.", "errorCode": 400, "roomComposite": {"roomName": "sip-outbound-966505695049-a7ea3723", "audioOnly": true, "fileOutputs": [{"fileType": "OGG", "filepath": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "s3": {"secret": "{secret}", "region": "ap-south-1", "bucket": "intelli-converse"}}]}, "file": {"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514", "endedAt": "1782404807552600642", "duration": "81264260128"}, "fileResults": [{"filename": "livekit/sip-outbound-966505695049-a7ea3723.ogg", "startedAt": "1782404726288340514", "endedAt": "1782404807552600642", "duration": "81264260128"}]}, "id": "EV_jB8EcSwEwbGH", "createdAt": "1782404807"}
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: 2026-06-25 16:26:47,905 DEBUG Ignoring event: egress_ended
2026-06-25T16:26:47+0000 ip-172-31-10-218 dispatcher.sh[1854713]: INFO:     127.0.0.1:49912 - "POST /webhook HTTP/1.1" 200 OK